Print at Dec 17, 2025, 3:49:58 PM

Posted by deananorth at May 7, 2021, 4:18:17 PM
Sweet Home 3D fatal error on Microsoft Store version.
The Microsoft Store version of Sweet Home 3D has stopped working.

It produces the following error and quits:
"Sweet Home 3D will exit now because of a fatal error in the 3D rendering system of your computer. Please update your DirectX/OpenGL drivers of your computer graphics card."

I am on the latest AMD graphics drivers, which is AMD Radeon Adrenaline 21.4.1

I have noticed the FAQ covers this issue, but only on the free version of Sweet Home 3D, and only on Windows 7 or prior.

This is because Microsoft's UWP (Universal Windows Platform) makes the program's executable and installation files inaccessible to the file explorer, so I cannot even enable 2D mode. It also only provides the 64-bit version.

My system specifications follow:
CPU: 6 core AMD Ryzen 5 3600
GPU: AMD/MSI Radeon RX 5500 XT with Radeon Adrenaline 21.4.1
RAM: 16 GB

Are there any solutions to this problem on the Microsoft Store version?