Dec 16, 2025, 9:04:21 AM
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Sweet Home 3D Forum » List all forums » » Forum: 3D problems » » » Thread: 3D Error Causing Program to Close Itself » » » » Post: 3D Error Causing Program to Close Itself |
Print at Dec 16, 2025, 9:04:21 AM |
| Posted by kentenn at Jan 9, 2024, 2:04:28 AM |
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3D Error Causing Program to Close Itself I have been using SweetHome3D for about a year now with very few glitches. Today when I opened my house plan on my home computer, I got the following message: 3D Error Sweet Home 3D will exit now because of a fatal error in the 3D rendering system of your computer. Please update the DirectX/OpenGL drivers of your computer graphics card. On the error pop-up, you can click OK or click the X to close the pop-up. Either way, SH3D closes. This renders the program unusable at a time when I have framers working on the interior framing and we are needing to adjust some wall positions. My house plan is stored on OneDrive, and I have alternated between editing it on my work PC and my home PC. My first thought when this error appeared was that I had updated to the latest version of SH3D at work but not at home. So I installed the latest version on my home computer and tried again. Same error. Restarted computer. Same error. Opened SH3D without a house plan file (Untitled). Also tried opening various house plan files from the past. Same error, so the problem is apparently not related to the file. I downloaded the driver for my Intel graphics card from Intel's website and installed it. Same error. I am running Window 10 Pro 64-bit on an older PC that was upgraded from Windows 7 a couple years ago. Graphics: Intel HD Graphics, which I think is not a separate graphics card but is built into the processor, Intel Core i5-2400S CPU @ 2.50 GHz 250 GB SSD drive, which is about 40% full. 6GB RAM I'm not thinking of anything that might have changed on my computer that could be causing this error. Would someone have any insight for me? Any help will be much appreciated! |
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