Print at Dec 18, 2025, 3:05:44 PM

Posted by brendanmitchell at Jan 24, 2024, 3:47:24 AM
Re: Uninstall on Mac (Sonoma 14.2)
HI... unfortunately that's exactly what I've already done, deleted every file I could find related to eaters & sweethome, (I've even now deleted Java as well), rebooted. installed a fresh version, and it simply fails to open the documents, yet the same files opens fine on my other log-in. so it's a total mystery, I cannot fathom what is making it hang.

I'll just have to continue using it under the other log in for now.

thanks anyway

Snippet from the DiagnosticReport
Date/Time: 2024-01-24 10:56:37.204 +0800
End time: 2024-01-24 10:57:17.242 +0800
OS Version: macOS 14.2.1 (Build 23C71)
Architecture: arm64e
Report Version: 44
Incident Identifier: 352BFA9E-2C27-4D0C-872B-C331AFB8CFB9
Share With Devs: Yes

Data Source: Stackshots
Shared Cache: F9DDD844-7F3F-34BD-BE29-F0C72D5E5449 slid base address 0x18a3c4000, slide 0xa3c4000 (System Primary)
Shared Cache: AA32606F-3F8A-36DC-89AB-9C1BD7BF3104 slid base address 0x7ff806920000, slide 0x6920000 (Rosetta)
Shared Cache: 2BF5B417-CD87-34D6-A876-2BBD0F25330F slid base address 0x1bf844000, slide 0x3f844000 (DriverKit)

Command: SweetHome3D
Path: /Applications/sweethome/Sweet Home 3D.app/Contents/MacOS/SweetHome3D
Identifier: com.eteks.sweethome3d.SweetHome3D
Version: 7.2 (7200)
Team ID: U3J5N84335
Is First Party: No
Architecture: arm64
Parent: launchd [1]
PID: 1301
Time Since Fork: 88s

Event: hang
Duration: 40.04s
Duration Sampled: 1.70s (process was unresponsive for 38 seconds before sampling)
Steps: 17 (100ms sampling interval)

Hardware model: MacBookPro18,4
Active cpus: 10
HW page size: 16384
VM page size: 16384

Time Since Boot: 197s
Time Awake Since Boot: 197s
Time Since Wake: n/a (machine hasn't slept)

Fan speed: 0 rpm
Total CPU Time: 2.255s (3.6G cycles, 7.1G instructions, 0.50c/i)
Advisory levels: Battery -> 3, User -> 2, ThermalPressure -> 0, Combined -> 2
Free disk space: 1366.19 GB/1858.19 GB, low space threshold 3072 MB
Vnodes Available: 76.60% (201589/263168, 151169 allocated)

Launchd throttled processes:
system/com.lacie.driver.mvumi throttled after exit(): throttled samples 1-11, not throttled samples 12-16, throttled sample 17

Preferred User Language: en-GB
Country Code: GB
Keyboards: British, Urdu
OS Cryptex File Extents: 1