Print at Dec 24, 2025, 7:52:10 AM View all posts in this thread on one page
Posted by Paqueuc at Sep 10, 2020, 3:09:38 PM
confused   Can't launch Sweet Home anymore
Hi,

Windows 10, 6.3 64 bit version. Then upgraded to 6.4.2, 32 and 64 bit version

I can't launch Sweet Home any more. It used to work fine, until I installed Java 8 for another tool.

After installing Java 8, Sweet home wouldn't launch at all (no splash screen, nothing). I uninstalled it, reinstalled. Same thing. I found that I had to use the "Java web start". I did. I managed to launch it but immediately got the "Direct X fatal error". I updated the direct X drivers which were already up to date. I unistalled Sweet Home and reinstalled it. Not able to launch it anymore with both 1/ normal shortcut and 2/ Java web start.
I thought this was coming from Java. I unistalled Java and sweet home. I reinstalled both. Same thing. I downgraded Java to version 6.45. Same thing.
I even tried with the 32 bit Sweet Home version in 6.3 and 6.42. Same thing.
I cleaned the registry "HKEY_CURRENT_USER\Software\JavaSoft\Prefs\com\eteks\sweethome3d". Same thing.
I even changed the install directory.

After each install / uninstall, I always restarted my computer.

So is it the end of the game for me ?

Seems like another registry key prevent me from a complete clean unistallation as nothing seems to fix the bug. And the more I try, the less I get results. It's been a few install / uninstall that I did see the splash screen for the last time (even with java web start).

Anyone could have an idea ?

Thanks,

Posted by FransW at Nov 9, 2020, 5:47:57 PM
Re: Can't launch Sweet Home anymore
Exactly same problem here. Since update to 6.4.2
I still see the splash screen.
Even portable 6.4.2 doesnt work
PLEASE

Posted by FransW at Nov 9, 2020, 5:50:07 PM
Re: Can't launch Sweet Home anymore
I even stole the jre from a other comuter on wich 6.4.2 works well, copied it in this version, I know its wrong, same, nothing works

Posted by Puybaret at Nov 10, 2020, 8:23:04 AM
Re: Can't launch Sweet Home anymore
Could you check if your issue is similar to the bug #967?
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator

Posted by Paqueuc at Nov 10, 2020, 6:43:57 PM
applause   Re: Can't launch Sweet Home anymore
Yes ! This is it. It works fine again !

Many great thanks.