|
Sweet Home 3D Forum » List all forums » » Forum: Installation » » » Thread: Mac App Store version won't install |
|
| Print at Dec 24, 2025, 7:57:06 AM | |
| Posted by Tandempartner_in at Mar 9, 2021, 8:37:43 AM |
|
Mac App Store version won't install Hello everyone! I have been using the free version for quite some time now, and I am very happy with it. So, wanting to support the developers (and get the extra models), I decided to purchase the App Store version. That went well apart up to the point where Launchpad says "Installing / 245.6 MB of 245.6 MB" for hours, and apparently nothing happens any more. Moving the "Sweet Home 3D" folder out of Library/Preferences/ and restarting the Mac did not help. I am running macOS 10.15.7 Catalina and I am trying to install version 6.4.7. Did anyone encounter the same issue, or do you have any idea what might help? Any advice is greatly appreciated! |
| Posted by Puybaret at Mar 9, 2021, 2:44:00 PM |
|
Re: Mac App Store version won't install I don't remember someone reporting this issue, but I would first try to reboot the computer in front of this kind of strange behavior. Did you try? By the way, thanks for your support  ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by Tandempartner_in at Mar 10, 2021, 5:20:47 AM |
|
Re: Mac App Store version won't install Merci beaucoup pour votre réponse! (that's about all my French  )Yes, I tried that, a couple of times, sometimes I deleted the not-quite-installed program file in the applications folder beforehand, sometimes I left it there. Each time with the same result. Is there another way to get the app to install? Can I maybe access previous version in the app store? |
| Posted by Tandempartner_in at Mar 10, 2021, 6:57:26 AM |
|
Re: Mac App Store version won't install Ah. I found the problem: I tricked myself. I didn't delete the free version from the Applications folder, I just renamed it (that seemed like a good idea at the time …). Deleting the app before installing the App Store version solved the issue, now everything works as expected. Thanks for your support! |
| Posted by Puybaret at Mar 10, 2021, 3:52:24 PM |
|
Re: Mac App Store version won't install Stange issue. Thanks for finding out and reporting it ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
|
Current timezone is GMT Dec 24, 2025, 7:57:06 AM |