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Sweet Home 3D Forum » List all forums » » Forum: 3D problems » » » Thread: Reproducible crash when importing furniture |
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| Print at Dec 18, 2025, 6:54:31 PM | |
| Posted by henrisson at Mar 14, 2021, 10:00:04 PM |
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Reproducible crash when importing furniture Starting today, I can consistently crash Sweet Home 3D (Version 6.5.1 Mac App Store, MacOS) by importing furniture. I'm not sure whether it's the result of one of the existing pieces I have imported, or the library getting too large, or the update released 2 days ago according to the mac store. What happens: I select a zipped DAE file, the first dialog looks fine, and when comes the dialog to check/change orientation, I get the MacOS lollipop spinner - the only thing I can do at that point is force quit. When force-quitting I get a trace - not sure how useful that it, but happy to paste it here if useful. |
| Posted by Puybaret at Mar 15, 2021, 7:52:13 AM |
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Re: Reproducible crash when importing furniture It’s probably the same issue as reported in this thread. Hope we’ll soon find a solution for this bug that I can’t reproduce (yet?). ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by henrisson at Mar 16, 2021, 1:13:52 AM |
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Re: Reproducible crash when importing furniture Would the trace help? |
| Posted by sb0373 at Apr 17, 2021, 4:03:14 PM |
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Re: Reproducible crash when importing furniture I am actually in the same boat on CentOS 8 with Java 11.0.9.1. Bug 1015/the linked issue seems to be different as the system is freezing on import. On my system and as far as I understand, on this post SweetHome3D is crashing. # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.202-b08 mixed mode linux-amd64 compressed oops) # Problematic frame: # C [libawt_xawt.so+0x45ee9] ReadRegionsInList.constprop.5+0x4e9 I have thread dumps available. |
| Posted by thomasa88 at Jul 20, 2021, 12:51:30 PM |
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Re: Reproducible crash when importing furniture I hit the same problem when updating Ubuntu. Reported the crash to this bug: https://sourceforge.net/p/sweethome3d/bugs/943/ Building Sweet Home 3D from the last source code version, r7881, the crash is gone. |
| Posted by Puybaret at Jul 20, 2021, 7:15:24 PM |
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Re: Reproducible crash when importing furniture Thomasa88, the bug #943 / #864 isn't the same as the original post. The crash you encountered happens when Sweet Home 3D tries to create a small screenshot of the imported 3D model at the last step of the wizard. But thanks for reporting a solution  ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by dam_j at Jul 22, 2021, 8:26:21 AM |
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Re: Reproducible crash when importing furniture Thomasa88, the bug #943 / #864 isn't the same as the original post. The crash you encountered happens when Sweet Home 3D tries to create a small screenshot of the imported 3D model at the last step of the wizard. But thanks for reporting a solution I have exactly this problem with MacOS on 6.5.2. 100% reproducible with my MacPro running MacOS Catalina and my old MacBook Pro running MacOS HighSierra. Is there a downgrade version ? I totally understand that i have no right to complain about free SW, but please fix it  |
| Posted by Puybaret at Jul 22, 2021, 9:34:05 AM |
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Re: Reproducible crash when importing furniture Please use the version proposed in this post. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by dam_j at Jul 23, 2021, 10:51:34 AM |
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Re: Reproducible crash when importing furniture Please use the version proposed in this post. That solved my problem, thank you very much !! |
| Posted by shakylegs36 at Dec 1, 2023, 4:41:25 PM |
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Re: Reproducible crash when importing furniture Yes, this has recently happened to me. I have done a work-around. I opened a project file I had made previously, scrubbed it clean, then saved it with the title: "Blank." So when I do a new project I load the "Blank" file from the "Open Recent Home" selection list, proceed with the drawing, then do a "Save As." A nuisance but works for me. |
| Posted by Alexandre1909 at Mar 22, 2024, 3:03:20 PM |
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Re: Reproducible crash when importing furniture I have the same problem with the 7.2 version on mac. Tried the link but it's dead, Can you send it again ? Thx ! |
| Posted by Puybaret at Mar 22, 2024, 6:49:20 PM |
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Re: Reproducible crash when importing furniture The link will remain dead because it's actually another similar issue like the one reported by Punctum. He reported that stopping Grammarly application fixed his issue. If you use this application, you should quit it when you import a 3D model in Sweet Home 3D. If you don't, this must be another application and it would be nice if you could find which one (disabling Allow in background option for each application in System settings > General > Login items should help you). ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
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