Dec 18, 2025, 9:18:01 AM
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Sweet Home 3D Forum » List all forums » » Forum: 3D problems » » » Thread: Sweet Home 3D fatal error on Microsoft Store version. |
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| Print at Dec 18, 2025, 9:18:01 AM | |
| Posted by deananorth at May 7, 2021, 4:18:17 PM |
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Sweet Home 3D fatal error on Microsoft Store version. The Microsoft Store version of Sweet Home 3D has stopped working. It produces the following error and quits: "Sweet Home 3D will exit now because of a fatal error in the 3D rendering system of your computer. Please update your DirectX/OpenGL drivers of your computer graphics card." I am on the latest AMD graphics drivers, which is AMD Radeon Adrenaline 21.4.1 I have noticed the FAQ covers this issue, but only on the free version of Sweet Home 3D, and only on Windows 7 or prior. This is because Microsoft's UWP (Universal Windows Platform) makes the program's executable and installation files inaccessible to the file explorer, so I cannot even enable 2D mode. It also only provides the 64-bit version. My system specifications follow: CPU: 6 core AMD Ryzen 5 3600 GPU: AMD/MSI Radeon RX 5500 XT with Radeon Adrenaline 21.4.1 RAM: 16 GB Are there any solutions to this problem on the Microsoft Store version? |
| Posted by Puybaret at May 10, 2021, 9:49:26 AM |
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Re: Sweet Home 3D fatal error on Microsoft Store version. The only solution that may work is to install the free version, selecting the 32 bit architecture check box during the installation process. If you want to retrieve the furniture and texture libraries of the Microsoft Store version please see this thread. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by deananorth at May 17, 2021, 2:59:50 PM |
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Re: Sweet Home 3D fatal error on Microsoft Store version. Thanks. I've tried reaching the folder for the furniture. I was given the following error: "You have been denied permission to access this folder." |
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