Dec 20, 2025, 2:37:12 PM
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Sweet Home 3D Forum » List all forums » » Forum: Installation » » » Thread: SH3D totally reset |
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| Print at Dec 20, 2025, 2:37:12 PM |
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| Posted by GiacomoFR at May 17, 2024, 4:13:19 PM |
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SH3D totally reset Hello, I use SH3D from many many years and for the second time in my life (the first ten years ago) I open the program and all the textures and files 3d are gone... the software appears as if it had just been installed.. I use windows 10pro. Has anyone had the same problem as me?...and above all you managed to restore? thanks |
| Posted by Puybaret at May 17, 2024, 4:31:01 PM |
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Re: SH3D totally reset Could you check the content of the folder C:\Users\user\AppData\Roaming\eTeks\Sweet Home 3D (where user is you login)? It should contain a file named preferences.xml and many files with a .pref extension. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by GiacomoFR at May 17, 2024, 4:49:29 PM |
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Re: SH3D totally reset thank you very much for the quick reply, inside the roaming folder I don't have a subfolder for sweethome... the preferences.xml file is contained in the users/myname/eteks/sweethome3d folder |
| Posted by GiacomoFR at May 17, 2024, 4:56:55 PM |
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Re: SH3D totally reset it's embarrassing to say the least... basically it's as initialized, it also offers me suggestions when I click on a new button... how can I go back to the old SH3D? |
| Posted by Puybaret at May 17, 2024, 5:28:27 PM |
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Re: SH3D totally reset If that folder is empty, I fear that all the imported stuff is lost, but don’t worry for your existing plans, they’ll still work because they contain all the data they need, imported or not. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by GiacomoFR at May 17, 2024, 5:34:20 PM |
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Re: SH3D totally reset yes, the projects already made are always visible, but I had hundreds of textures and 3D files that I used for work and now I will have to import them again. I ask for one last piece of advice, is there a way to export a 3D file or a texture from a room already made? |
| Posted by Puybaret at May 17, 2024, 5:51:40 PM |
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Re: SH3D totally reset No, there’s no such tool. Sorry. In the future, I would recommend to use the the plug-ins ExportToSH3F and ExportToSH3T to back up your imported models and textures, even if the bug you reported is really rare. Would you remember anything special that could have happened around the moment of this bug? ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by GiacomoFR at May 17, 2024, 6:05:32 PM |
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Re: SH3D totally reset thanks for the advice, no honestly no, the PC updated last night and from today... blackout |
| Posted by brisseauc at May 17, 2024, 6:36:40 PM |
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Re: SH3D totally reset Je ne comprends pas l'anglais |
| Posted by Puybaret at May 17, 2024, 6:59:57 PM |
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Re: SH3D totally reset Apprenez à utiliser les outils comme Google Translate ! ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
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