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Posted by anagrom_ataf at Mar 31, 2013, 11:03:33 AM
"Can't open home" (Windows 7)
Hello,
first of all thanks a lot for this great and powerful program!

I have a problem, opening saved files on a PC running Windows 7.

If the "*.sh3d" contains only walls and rooms, there is no problem.
If it contains windows or doors, the file can't be opened. The error message says "Can't open home 'test.sh3d'"/ "Konnte Wohnung 'test.sh3d' nicht öffen".

On a PC running Windows XP, exactly the same file can be opened without any problems.

Can you help me to solve this bug?

Posted by Puybaret at Apr 1, 2013, 10:52:21 AM
Re: "Can't open home" (Windows 7)
How many times did you try?
Does it really happen as soon as you add a piece of furniture, a door or a window to your plan?
Does it happen also if there's just one piece?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by anagrom_ataf at Apr 1, 2013, 12:34:18 PM
Re: "Can't open home" (Windows 7)
I tried it several times and on different PCs. (Another PC running Windows 7 created the same problem.)

At first I saved a plan containing only walls, closed the program and opened the file again.

As soon as I add to this same plan or a door or a window or a piece of furniture, I can't open this file again. There is no difference, if there are more pieces or only one.

Posted by Puybaret at Apr 1, 2013, 1:09:43 PM
Re: "Can't open home" (Windows 7)
I never heard about such an issue. Really strange. sad
Could you send me that file please?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by Puybaret at Apr 1, 2013, 3:45:01 PM
Re: "Can't open home" (Windows 7)
Thanks for the test files you sent me. I had no problem to open them under Mac OS X and Windows 7. You should know that SH3D files are zip files, and wonder if it's possible that some antivirus software or a zip utility could interfere with Sweet Home 3D, even if I never heard about such a problem.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by anagrom_ataf at Apr 2, 2013, 6:05:01 PM
Re: "Can't open home" (Windows 7)
Deinstalling 7Zip, installing WinRAR, deactivating Avira AntiVir doesn't change anything... I'll use the other computer!
Thank you nevertheless!

Posted by shad at Aug 15, 2013, 12:02:20 PM
Re: "Can't open home" (Windows 7)
Hello.
I have same problem on two computers with windows 7 prof x64. The file can't be opened. The error message says "Can't open home 'test.sh3d'". The file was created on this computer.
On a PC running Windows 2003, the same file can be opened without any problems.
P.S If the "*.sh3d" contains only walls and rooms, there is no problem. If I add a piece of furniture, a door or a window - the file can't be opened.