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Posted by astrobutch at Feb 19, 2018, 10:27:27 AM

Can't save my Photos?
Hi,

Just rendered down a single image in "create photo" and the save button becomes active, when I click, I don't get a save dialogue box? Where are my pictures going? if anywhere? I am a noob, so be gentle..

I am running a Mac with High Sierra 10.13.4, 2.8ghz i7 with 16gb RAM

Thanks in advance
Butch

Posted by Puybaret at Feb 19, 2018, 10:53:12 AM

Re: Can't save my Photos?
A few users seem to experience some problems with file dialogs under High Sierra sad

As I don't have any issue on my side, it's difficult for me to investigate. Some users reported that the issues disappears for a while after a reboot. A more reliable solution is to drag and drop the rendered image on Preview application, and save it in Preview.

What version of Sweet Home 3D do you run (installer version, Java Web Start version or Mac App Store version)? In case you know it, is your disk formatted in APFS or HFS+?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by astrobutch at Feb 19, 2018, 11:08:34 AM

Re: Can't save my Photos?
Thanks for your quick response!

I am running a Mac App Store version. I did an install and have just about managed to create some photos at points of view but not still doesn't like the single image save dialogue!

I'll try the drag and drop method!
Thanks again
Butch

Posted by Puybaret at Feb 19, 2018, 11:40:49 AM

Re: Can't save my Photos?
Thanks for the details.

If you have the patience, please try also to save an image after a reboot.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by uomolinux at Feb 19, 2018, 7:51:40 PM

Re: Can't save my Photos?
I'm having the same issue with my MB Pro retina witch as 8 gigs of RAM

Try that :

Reduce your rendering resolution 2000 x 2000 is a lot for a video card witch has to cope with a Retina display, try 1200 x .... And adjust antiAliasing.max to 1 instead of 2 if it's a very high res rendering

Before saving, close all other programs and virtual desktop, they takes a of video memory.

If you open terminal, clean the memory with Sudo purge command in the terminal.

You could also reduce screen font size to bigger font under System preference and Monitor, when rendering is finished, go back to normal setting.

NVRAM Reset : Reboot and hold the Option + Command R + P to clean video memory, follows instructions here : https://www.youtube.com/watch?v=rQ__4qXb0NQ

Practice all these tricks and see what is working best for U

Good Luck

Posted by mike.lee at Mar 12, 2018, 12:00:08 PM

Re: Can't save my Photos?
I have the same problem before but manage to solve it. I have MAC PC.

Posted by Puybaret at Mar 12, 2018, 1:38:27 PM

Re: Can't save my Photos?
And how did you manage to solve this issue?
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Emmanuel Puybaret, Sweet Home 3D creator

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