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Sweet Home 3D Forum » List all forums » » Forum: 3D problems » » » Thread: Sweethome wont open/launch |
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| Print at Dec 20, 2025, 2:36:00 AM | |
| Posted by Jaye at Apr 28, 2018, 4:58:35 PM |
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Sweethome wont open/launch Hi, I have been using sweethome for a long time, and enjoy planning my house with it. Has been great, thank you. Just now tho, I find that it wont open at all. This happened for seemingly no reason, one day I returned to it, opened the laptop, clicked on the icon as per usual, and the icon lit up but then dimmed out again without the program opening. I uninstalled, reinstalled version 5.7, and when the installer said "finish" to launch, I pressed "finish" but it didnt launch. Have tried opening it from the file list but same. I also later installed the latest version of Java, 8. Can you please suggest some way of fixing the problem please? Following the above, I tried using google-earth to see if my graphics card is u/s but google-earth is able to perform all the usual functions with ease, so that has me thinking the problem is not the graphics card. Any help appreciated. |
| Posted by Puybaret at Apr 29, 2018, 1:57:04 PM |
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Re: Sweethome wont open/launch Hi Jaye, Sorry for this issue. What system and graphics card do you use? ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by Jaye at Apr 29, 2018, 10:47:30 PM |
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Re: Sweethome wont open/launch Thank you Emmanuel, It's an Intel(R) Graphics |
| Posted by Jaye at Apr 30, 2018, 12:50:39 AM |
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Re: Sweethome wont open/launch Additional info, Intel(R) Graphics 4400 Intel® Core™ i3-4005U Processor (3M Cache, 1.70 GHz) |
| Posted by Puybaret at Apr 30, 2018, 8:56:26 AM |
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Re: Sweethome wont open/launch Thanks for these details. But what about your system? Do you use Windows 7, 8, 10? 32 bit or 64 bit? ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by Jaye at Apr 30, 2018, 1:07:30 PM |
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Re: Sweethome wont open/launch Ok, Windows 8.1 64bit |
| Posted by Jaye at May 6, 2018, 1:40:33 AM |
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Re: Sweethome wont open/launch Hi Emmanuel, seems alls quiet, yet I can still not open the sweethome program. I have important designs on it, so can you please help out? Thank you |
| Posted by Puybaret at May 6, 2018, 1:04:02 PM |
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Re: Sweethome wont open/launch Try to run Sweet Home 3D installer again in a cmd window followed with the two parameters /j3d.version=1.5.2 /os.arch=x86 SweetHome3D-5.7-windows.exe /j3d.version=1.5.2 /os.arch=x86If you're not used to type commands, this can be achieved this way: - Press Windows + R keys - Type "cmd" and press Enter key - Drag and drop the icon of the installer SweetHome3D-5.7-windows.exe in the command window - Type a space in the cmd window - Copy "/os.arch=x86 /j3d.version=1.5.2" (without the quotes) and paste it in the cmd window - Press Enter key These parameters were added to fix issues under Windows 10 but it may be helpful in your case. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
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