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Posted by mngoc272 at Jun 6, 2018, 7:48:19 AM
All of my models and textures are lost
Hi everyone. Today when I opened Sweethome3D, I realized that all of the models I downloaded and my textures were lost. I have lots of models and textures that I don't want to lose crying crying . What can I do to get them back?

Posted by dorin at Jun 6, 2018, 12:42:07 PM
Re: All of my models and textures are lost
After stop crying maybe tell us something about system, what kind of SH3D You use and what java (8,9,10).
I believe all Your file are on their place but You can't see them from SH3D. Usually is a java version problem.
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A computer program does what you tell it to do, not what you want it to do. Murphy's Law
When all else fails, read the instructions. Murphy's Law
If you don't like "AS IS", DIY. Dorin's law

Posted by mngoc272 at Jun 12, 2018, 3:35:25 PM
Re: All of my models and textures are lost
I use SH3D version 5.7
Java version 1.8.0_162 / 32 bit / 0.6 GB
Max Java 3D version 1.6.0

Posted by Puybaret at Jun 12, 2018, 4:37:27 PM
Re: All of my models and textures are lost
Under Windows, imported 3D models and textures are stored in C:\Users\user\AppData\Roaming\eTeks\Sweet Home 3D folder where user is your login. Can you check if this folder is empty? Or maybe you use another profile/login?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by mngoc272 at Jun 25, 2018, 4:41:06 AM
Re: All of my models and textures are lost
This folder has a xml file 5 subfolders, four of which are empty except the Work folder