There's no second level / floor in your SH3D file. As soon as there's more than one level, some tabs appear at the top of the plan, as in the following image.
----------------------------------------
Emmanuel Puybaret, Sweet Home 3D creator
|
Sweet Home 3D Forum » List all forums » » Forum: 3D problems » » » Thread: Lost entire first floor |
||
| Print at Dec 19, 2025, 2:45:55 AM |
|
|
| Posted by murek at Jan 23, 2020, 9:41:29 AM |
|
Lost entire first floor Hi, Have an issue with my plan. It used to have 2 floors added but now when I come back to it it only has 1 level, 2nd level has gone. Any chance to recover that? I'm using a paid version on Mac if that makes any difference? |
| Posted by Puybaret at Jan 23, 2020, 8:00:41 PM |
|
Re: Lost entire first floor Didn't you experience any crash or some issue that would have made the program quit without saving? ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by murek at Jan 24, 2020, 11:08:26 AM |
|
Re: Lost entire first floor I dont think so, i have the 10 minutes autosave option and the thing that was done was couple days old already. |
| Posted by Puybaret at Jan 25, 2020, 10:36:52 AM |
|
Re: Lost entire first floor I want to propose that you send me your file, but I have very little hope. There's no reason why a level would disappear without the user request to delete it, and it can't be an error in the written file (otherwise the whole file would be unreadable). ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by Mike53 at Jan 25, 2020, 1:38:23 PM |
|
Re: Lost entire first floor Could it simply be hidden? |
| Posted by UbuntuBirdy at Jan 25, 2020, 1:57:09 PM |
|
Re: Lost entire first floor Or did you change the height and tiped in a digit more than it should be so the floor is now much higher above than you want it to be? ---------------------------------------- Pascal SH3D 6.6 / Ubuntu 22.04 (Mainline-Kernel) / Radeon RX580 / Ryzen 7 5800x |
| Posted by murek at Jan 25, 2020, 2:06:30 PM |
|
Re: Lost entire first floor The only thing I can think of is some custom imports? Anyway maybe you can have a look and spot something? https://workupload.com/file/8qNkJ6LW |
| Posted by Puybaret at Jan 27, 2020, 9:21:04 PM |
|
Re: Lost entire first floor There's no second level / floor in your SH3D file. As soon as there's more than one level, some tabs appear at the top of the plan, as in the following image. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
| Posted by murek at Jan 30, 2020, 8:34:36 AM |
|
Re: Lost entire first floor ok, definitely there was a 2nd level, could custom import break it? |
| Posted by Puybaret at Jan 30, 2020, 8:19:24 PM |
|
Re: Lost entire first floor I never heard about a level disappearing from the tabs and don’t see how it could be because of a custom import. ---------------------------------------- Emmanuel Puybaret, Sweet Home 3D creator |
|
|
Current timezone is GMT Dec 19, 2025, 2:45:55 AM |