https://test.sweethome3d.eu/support/forum/index RSS Feed of Sweet Home 3D Forum (Forum: Installation) en-us Thu, 25 Jun 2026 14:56:25 +0000 https://test.sweethome3d.eu/support/forum/rsssummary mvnForum Feed Generator 1.2.2 GA https://test.sweethome3d.eu/images/SweetHome3DLogo.png https://test.sweethome3d.eu/support/forum/index 141 50 mvnForum - free open source Jsp/Servlet forum Search all posts key https://test.sweethome3d.eu/support/forum/search https://test.sweethome3d.eu/support/forum/viewthread_thread,14824 I am new. I signed up a month ago and I only used this once. I am now getting monthly charges on my credit card. Does anyone know how to cancel these fees and cancel use of the product? I tried emailing support and searched this forum but cannot find the answer. Thank you. Wed, 20 May 2026 22:39:49 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14824_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14840 Is there a global setting where I can select units in inches instead of centimeters? Tue, 02 Jun 2026 13:16:15 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14840_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14335 I desperately want to remove my account. I did the free trial and I don't want to be charged any moneny again! Sat, 06 Dec 2025 15:23:15 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14335_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,12207 There is no "Tools" menu on my installation of Sweet Home 3D. I installed SweetHome3D from the Windows Store on Windows 10 Professional. It appears to have failed. There is no uninstaller or location given in the Program and Features. SweetHome3D appears in Windows 10 Settings panel under "Apps & Features", but there is no location given. In general, the Windows ... Wed, 11 Jan 2023 18:55:24 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,12207_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14773 New version SH3D v7.5.38 on Apple store for macOS doesn't launch. My configuration : macOS Monterey Version 12.7.6 iMac (Retina 5K, 27 pouces, fin 2015) 3,3 GHz Intel Core i5 quatre cœurs Mémoire 16 Go 1867 MHz DDR3 Graphisme AMD Radeon R9 M395 2 Go Following the automatic Apple store update, I was trapped ! Thanks to time machine I have reinstalled the old version v7.5.37 which is ... Thu, 16 Apr 2026 10:02:49 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14773_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14757 I have used SH3D for many years, for projects around my property, solely for personal use. I recently downloaded it onto my laptop, it is installed on my PC which I am unable to access at the moment. Every time I try accessing an existing project, or start a new one, I get a pop up page asking me to pay for SH3DPro, or have a 7 day free trial. I am unable to use SH3D now. Since when did it ... Tue, 07 Apr 2026 17:57:29 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14757_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14745 Hi, I'm to to Sweet Home. Before I download, I would like to try the online version, but when I entered a new home, Nothing happened. There was just a blank screen. What can I do? Mon, 06 Apr 2026 00:24:16 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14745_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14751 I've been using Sweet Home 3D since 2019, I last used it in mid-March. When I tried to open the program yesterday it would not open. I tried uninstalling and reinstalling it several times. That did not work. I read several suggestions for looking at the graphic driver but I'm not sure I can change the version I'm on. Did something change between mid-March and yesterday that impacted ... Mon, 06 Apr 2026 17:53:25 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14751_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14592 I have recently moved to the Linux version of SH3D and have noticed that the number of furniture items and textures is significantly less than the Windows version. Is there a plan to add these into the Linux version anytime soon? I know they can be added manually, which I've done, however it does extend the time to get starting to use the app. Tue, 10 Feb 2026 10:48:44 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14592_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14505 I installed SW3D from the latest website version. I tried fom the desktop icon and the terminal and got a Null Pointer Exception (see output below). I was running version 7.5 on the same machine under Debian_MX-Linux 21 with XFCE without problem. I tried the snap version from the Ubuntu repository. It works but is outdated version 6.6 and does not open correctly models created with version ... Fri, 23 Jan 2026 17:59:51 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14505_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14457 I just noticed that the furniture libraries that are not "user created" (i.e Blend Swap, Contributions, Kator Legaz, LucaPresidente, Reallusion, Scopia, Trees, ...) no longer appear (as before) in "About SweetHome3D". Is there a reason for this? Why this regression (we no longer know which version we are using)? And by the way where are they? (on my mac they were placed ... Sun, 18 Jan 2026 16:02:53 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14457_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14424 I realize i might have screwed up, i was thinking of doing a quick project without login or use the windows app. Now i cant seem to find a save or download button for the project i really would like to backup and use later. Anyone able to help? I think i may be in a demo mode doing this? Thu, 08 Jan 2026 16:13:49 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14424_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,1241 Hello, I have sweethome version 2.1 and I want the new version 2.2. I want to know, that I have install the new version, or exist a upgrade? Thank´s Sorry my english is not very well. Mon, 28 Dec 2009 16:49:22 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,1241_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14326 Hello everyone! I've been using SH3D for years and OMG! I've just realized I must be the only one in the planet whose sh3d interface is so ugly. I've seen screenshots online, sh3d interface looks superb. But in my computer looks like used to look windows 3.1 programs. What is more, the open/save dialog is almost D.O.S.-like. ... Thu, 04 Dec 2025 18:24:27 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14326_lastpage,yes https://test.sweethome3d.eu/support/forum/viewthread_thread,14304 Hi I installed sh3d 7.5 on my new Tuxedo-Laptop (TuxedoOS/Kubuntu) I have already sh3d 7.5 on my desktop (Kubuntu KDE Plasma). While I am able zooming close to my house in areal view on my Desktop, i can't do this on my new Laptop ... the view stays in a panoramic state and i cannot come closer ... (while I can do it on my desktop) The difference may be that my kubuntu Desktop works ... Sun, 30 Nov 2025 10:27:46 +0000 Installation https://test.sweethome3d.eu/support/forum/viewthread_thread,14304_lastpage,yes