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Posted by Puybaret at Jun 13, 2013, 12:37:55 PM
Re: Installation OK Cannot Save
By the way, you didn't need to install Java. The installer version of Sweet Home 3D comes with its own private copy of Java (it's in the jre6 subfolder of the installation folder of Sweet Home 3D).
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by Puybaret at Jun 13, 2013, 12:39:02 PM
Re: Installation OK Cannot Save
Stupid questions:
Is you disk full?
Can you save a document with other software?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by RicReeves at Jun 13, 2013, 12:43:28 PM
Re: Installation OK Cannot Save
37GB free

Do I need Java 6 installed?

I downloaded Java 7 Update 21 from the Oracle site and installed that...

Posted by Puybaret at Jun 13, 2013, 1:49:26 PM
Re: Installation OK Cannot Save
As said previously, you don't need to install Java, but I don't think that removing Java will solve your issue.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by RicReeves at Jun 13, 2013, 2:42:38 PM
Re: Installation OK Cannot Save
I only installed Java because I thought the lack of Java was causing the error!

I have uninstalled Java, and Sweet Home, restarted and reinstalled. Still can't save.

Have tried the same but running the installer as Administrator, still no change.

Posted by RicReeves at Jun 13, 2013, 5:15:07 PM
Re: Installation OK Cannot Save
Any further thoughts?

The software is great, I just don't want to involve myself in anything, if I can't subsequently save it!!

Thanks

Posted by Puybaret at Jun 13, 2013, 6:49:00 PM
Re: Installation OK Cannot Save
No idea at the moment. Never heard about this case, and really don't understand why you couldn't save.
Meanwhile, you can still use the Online version which proposes the same features, except you can't import as much 3D models as you want. If you can't export the SH3D file of your project too, I'll send it to you by email.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by Puybaret at Jun 14, 2013, 7:46:43 AM
Re: Installation OK Cannot Save
A new idea: did you try to open an existing .sh3d file of the gallery, then save it?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by RicReeves at Jun 16, 2013, 9:36:17 PM
Re: Installation OK Cannot Save
It worked!

Downloaded the example. Opened it, saved it (took about 3 minutes to save).

Created a new file and it saved fine!!

Thnk you for your help Emmanuel! I look forward to using the software!

Posted by MajRose at Jun 22, 2013, 7:20:17 PM
Re: Installation OK Cannot Save
I'm getting the same error and I have done nothing different to the file. I have the up to date version of Java and SweetHome 3D. I have no clue what to do!!!

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