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Print at Feb 8, 2026, 6:49:58 PM

Posted by bdfd at Apr 7, 2017, 10:33:06 AM

ALERT : Win10 build 1703
Hi,

After download and installing new Win10 build 1703, I saw that sh3d crashed !

In opening, no problem.

I tryed to do a 'Save Under...' and bye...
No message...

When you re-try to open sh3d's file, do a simple 'Save' on a recuperated file, this resoluted the problem.

So, becareful !

====> 04-07-2017 - 15:21 GMT

1. Same crash when I want to import new model in existant project.
When I choose 'Furniture', 'Import furniture', 'choose model'........... CRASH ! similar to departure without saving.

2. Same thing on new project with an import.

Here is the latest log
devilish

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hs_err_pid8328.log (44059 bytes) (Download count: 8551)

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 8, 2017, 7:05:44 AM

Re: ALERT : Win10 build 1703
Hi,
Today, same crash in saving on rendering picture... devilish

Here is the most recent log...
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hs_err_pid14292.log (44583 bytes) (Download count: 5083)

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by korner at Apr 8, 2017, 10:06:35 AM

Re: ALERT : Win10 build 1703
Maybe, that's because of non-ASCII characters in folder name?


Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.awt.shell.Win32ShellFolder2.getDisplayNameOf(JJI)Ljava/lang/String;+0
j  sun.awt.shell.Win32ShellFolder2.access$1600(JJI)Ljava/lang/String;+4
j  sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/String;+15
j  sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/Object;+1

java_command: com.eteks.sweethome3d.SweetHome3D -open D:\SH3D\CrÐ¹ations\06 Cubique\10\Cubique10 meublÐ¹e.sh3d

Sure this is a bug author needs to fix, but I can see a workaround in renaming that folder

Posted by bdfd at Apr 8, 2017, 10:21:31 AM

Re: ALERT : Win10 build 1703

Maybe, that's because of non-ASCII characters in folder name?


Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  sun.awt.shell.Win32ShellFolder2.getDisplayNameOf(JJI)Ljava/lang/String;+0
j  sun.awt.shell.Win32ShellFolder2.access$1600(JJI)Ljava/lang/String;+4
j  sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/String;+15
j  sun.awt.shell.Win32ShellFolder2$13.call()Ljava/lang/Object;+1

Good idea but LOST ! crying

Same crashes without french accents...
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 9, 2017, 8:23:01 AM

Re: ALERT : Win10 build 1703
Fortunately, the option 'Save and compress' works fine !

smile

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 11, 2017, 7:49:48 PM

Re: ALERT : Win10 build 1703
Hi,

@Manu : What are the news ?
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 12, 2017, 9:54:53 AM

Re: ALERT : Win10 build 1703
It looks like the Java bug #8170517 or #8173471. The first one was closed as non-reproducible and the second one was resolved recently but the fix is probably not published yet.
The bug must happen as soon as you try to access a file dialog box to choose a sh3d file or any other file handled by Sweet Home 3D, with a problem to access this file.
To cancel the directories that you used recently in Sweet Home 3D, run regedit, search for last/Directory# and last/Default/Directory in folders ending with com/eteks/sweethome3d and remove matching entries.
If it doesn't work better after that, try to move and open a Sweet Home 3D file in a very common place like your desktop to check if it works better or not.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 12, 2017, 11:04:57 AM

Re: ALERT : Win10 build 1703
Hi,

No change after remove all entries in "\HKEY_CURRENT_USER\Software\JavaSoft\Prefs\com\eteks\sweethome3d"... crying

Same crash with :
- Save Under
- choose new furniture
- save picture...

Why does it work with 'Save and compress' and NOT with 'Save' or 'Save as' ?

Another ideas ?

perhaps with java 1.9 ?

smile

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 12, 2017, 9:09:32 PM

Re: ALERT : Win10 build 1703
I just tried on a Windows 10 computer with Creator update (version 1703 / 15063.138), and didn't notice any issue.
You can try with Java 9 + Jar executable version for example, but keep in mind that Java 9 is still in Beta.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 13, 2017, 7:49:33 AM

Re: ALERT : Win10 build 1703

I just tried on a Windows 10 computer with Creator update (version 1703 / 15063.138), and didn't notice any issue.
You can try with Java 9 + Jar executable version for example, but keep in mind that Java 9 is still in Beta.

OK, we have same OS with the latest update (yesterday).

The link to download java9 is HERE cool

Here are the problems :

Java 9 is installed, After reboot I saw this :

Always in java 1.8 ! sick

So I saw a sub-directory jre8 in sh3d directory, I deleted it.
I launched sh3d and...

So I copied/pasted the jre-9 in programs directory into sh3d directory.
I launched sh3d and...

I deleted all plug-ins, same crashes... devilish

I desactived my anti-virus, same crashes... sick

Latest updates after win10 1703

here is the latest logs :

What can I do more ?

Even the soft "Furniture Library Editor" crashes... talk to the hand

see the last joined log.
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hs_err_pid3352.log (41147 bytes) (Download count: 8064)

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hs_err_pid1572.log (41234 bytes) (Download count: 5448)

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hs_err_pid11088.log (41477 bytes) (Download count: 3364)

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hs_err_pid13688.log (26380 bytes) (Download count: 5077)

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Evil progresses when good people do nothing!
---
SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 13, 2017, 8:49:38 AM

Re: ALERT : Win10 build 1703
As suggested in my previous post, please try with the Jar executable version.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 13, 2017, 9:02:09 AM

Re: ALERT : Win10 build 1703
OK, it's done.

I launched it by double-click on jar file and...

I saw only this :

And no more ?

No log !
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 13, 2017, 9:15:39 AM

Re: ALERT : Win10 build 1703
Even if Java 9 is still in beta version, I wished the program could run a little further sad

You could launch the program in a cmd window with a command like:

java -jar path\to\SweetHome3D-5.4.jar

The logged errors displayed in the console you give some hints to go further...
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 13, 2017, 9:31:54 AM

Re: ALERT : Win10 build 1703
Thanks Manu.

Here is the log of the command :

And I forgot the log's file (xxx8304.log) with return on java 1.8.0_51 :
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j9log.txt (3378 bytes) (Download count: 12903)

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hs_err_pid5972.log (41011 bytes) (Download count: 8567)

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hs_err_pid8304.log (32075 bytes) (Download count: 8506)

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 13, 2017, 2:07:08 PM

Re: ALERT : Win10 build 1703
Hi,

A new downloading and installation of Win10 build 1703 (15063.138) on a mobile computer (core i3) gave EXCELLENT results... applause

I do same thing on my another desktop !
I don't understand... crying

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 14, 2017, 6:57:46 AM

Re: ALERT : Win10 build 1703
Hi,

This morning, a new installation of Win10 build 1703 (15063.138) on my desktop (core i7) did not give good results... crying

sh3d always crashes... devilish

Same thing with sh3d 4.6 & 5.3 !
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 14, 2017, 5:54:14 PM

Re: ALERT : Win10 build 1703
Hi,

Do you have any news about my problem seen on apr 07th ? sad

I think to make a good diagnosis, you just compare why there are differences between 'Save' (NOK) and 'Save and compress' (OK) actions and find out what can cause these crashes, right ?

We have the effects, you must find the reason... and the solution.

I hope that the last logs are speaking themselves.

smile

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 15, 2017, 10:04:55 AM

Re: ALERT : Win10 build 1703
As said before, this bug seems to be bound to the file dialog box, and on a brand new document, all menu items Save, Save as, Save and compress as well as Open must crash the application in your case. Is it right?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 15, 2017, 10:39:39 AM

Re: ALERT : Win10 build 1703

As said before, this bug seems to be bound to the file dialog box, and on a brand new document, all menu items Save, Save as, Save and compress as well as Open must crash the application in your case. Is it right?

Absolutely no !

In file menu

New : OK
Open : Nok
Open recent files : OK
Save : Nok
Save as : Nok
Save and compress : OK

In Furniture menu
Import Furniture, choose : Nok
Import Furniture bib : Nok
Import Texture : choose picture : Nok

Option Create photo
Save : Nok

To understand better , we can write on french section. love struck

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 16, 2017, 7:18:39 AM

Re: ALERT : Win10 build 1703
@Manu, more news !

Print in pdf : Nok

Import texture lib : Nok

Export to csv : Nok

Export to svg : Nok

Create video, save : Nok

Export to obj : Nok

Export to html5 : Nok

All other options didn't crash !

sad

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 16, 2017, 5:39:19 PM

Re: ALERT : Win10 build 1703
You seem not to be alone, something that should help to find and test a solution, if ever something comes to mind.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 17, 2017, 6:40:30 AM

Re: ALERT : Win10 build 1703

You seem not to be alone, something that should help to find and test a solution, if ever something comes to mind.

Great !

I'm not alone... and the online version crashes too.

We hope quickly a solution ! tongue

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 18, 2017, 9:45:31 AM

Re: ALERT : Win10 build 1703
NEWS !

Today, I tried to install a new tool into sh3d.
And mystery, it didn't appear in tool menu ! devilish

and No in list of librairies in about menu... angry

Quick Manu, where are you ? crying

Do you know what to do confused

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hs_err_pid11056.log (40053 bytes) (Download count: 3125)

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 18, 2017, 9:57:01 AM

Re: ALERT : Win10 build 1703
Please use ticket #743 to follow news about this bug.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 18, 2017, 10:24:28 AM

Re: ALERT : Win10 build 1703

Please use ticket #743 to follow news about this bug.

OK.

I log in.
I downloaded the jar... and it works !

Except for rendering photo...

What is the next step ?
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 18, 2017, 10:28:16 AM

Re: ALERT : Win10 build 1703

What is the next step ?

What do you mean???
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 18, 2017, 10:29:34 AM

Re: ALERT : Win10 build 1703

What is the next step ?

What do you mean???

Perhaps a new exe (in 64 bits to be faster) ?
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 18, 2017, 10:44:25 AM

Re: ALERT : Win10 build 1703
Not now. Let's see how Microsoft or Oracle will fix this issue.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 18, 2017, 10:49:06 AM

Re: ALERT : Win10 build 1703

Not now. Let's see how Microsoft or Oracle will fix this issue.

Oh my god ... technical unemployment ! crying

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 18, 2017, 11:11:41 AM

Re: ALERT : Win10 build 1703
The proposed Jar works, doesn't it?
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 18, 2017, 11:55:47 AM

Re: ALERT : Win10 build 1703

The proposed Jar works, doesn't it?

Not at 100%.

Rendering photo crashs in stopping on screen !
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by Puybaret at Apr 18, 2017, 12:09:10 PM

Re: ALERT : Win10 build 1703
Use -Xmx Java parameter but before all, please, don't post your comments in 2 different places.
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Emmanuel Puybaret, Sweet Home 3D creator

Posted by bdfd at Apr 18, 2017, 12:22:47 PM

Re: ALERT : Win10 build 1703

Use -Xmx Java parameter but before all, please, don't post your comments in 2 different places.

Same thing !

but when I replace a cecilia's texture of grass by a standard texture for the ground, it's better but slower and the crash is later ???

Strange !
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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

Posted by bdfd at Apr 18, 2017, 3:53:52 PM

Re: ALERT : Win10 build 1703
NEWS
I deleted old version of java and I downloaded java 1.8.0_121 64 bits from oracle.com and I installed it again.
At this moment, with the new jar (5.4a) of Manu, the soft is OK.

No slow, no crah, in waiting for the defintive exe... smile

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Evil progresses when good people do nothing!
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SH3D 7.1 and nothing else - W11 64b in 4K

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Feb 8, 2026, 6:49:58 PM