USA
Joined: Jul 19, 2020
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SH3D constantly freezing/crashing on Macbook after 20-30 minutes
I am running the paid version of SH3D from the App Store. I have a Macbook Air and a Macbook Pro, but with Catalina version 10.15.5. Both computers are running great with no issues with any other high-demanding apps.
I am enjoying SH3D, but I cannot find a way to stop the program from crashing after 20-30 minutes of use. I don't think it is an overheating issue, but I'm wondering if there are compatability issues with MacOS causing the program to run poorly? Has anyone else experienced similar problems or have any ideas on how to make it work better?
France
Joined: Nov 7, 2005
Post Count: 9420
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Re: SH3D constantly freezing/crashing on Macbook after 20-30 minutes
Does it happen on both computers? Could you try with some examples of the gallery? How big is the SH3D file you edit?
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Emmanuel Puybaret, Sweet Home 3D creator
United States
Joined: Jun 21, 2020
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Re: SH3D constantly freezing/crashing on Macbook after 20-30 minutes
Same thing is happennig to me, except it does't happen after 20-30 minutes. My MacBook Air (Catalina 10.15.6, two 4 gigs in the memory slots). Could it be the furniture that I download and use on this app? In my Activty Montor it usually shows that the memory it runs is over 4gigs. I cannot figure out what is happening!
Denmark
Joined: Jul 7, 2013
Post Count: 635
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Re: SH3D constantly freezing/crashing on Macbook after 20-30 minutes
SH3D is eating memory. When it has used about ninetyfive percent of your available memory, it will freeze or crash. My trick is to have the Activity Monitor running, and watching my memory usage. When I'm about to run out of memory, I save and quit. After I restart SH3D, my memory usage is back to normal for a while. The more memory you have, the longer the intervals.
