United States
Joined: Nov 22, 2024
Post Count: 1
Status:
Offline
Online site refreshed and reverted to earlier version
I've been designing a home (for the past few days) and within the past 24 hours I added a ton of new dimensions, made lots of tweaks. But then when my page refreshed itself randomly, it jumped back to where I was yesterday (WITHOUT all of the recent changes I made, ~4 hours of work).
I've been home the whole time and always connected to the internet. Is there a way I can get back all the work I did? I thought the system saves continuously to the cloud, so I'm curious why it would have jumped back to an earlier version after a page refresh.
France
Joined: Nov 7, 2005
Post Count: 9420
Status:
Offline
Re: Online site refreshed and reverted to earlier version
Sorry for this issue but homes created with the Online version are automatically saved when you are registered on sweethome3d.com web site. Would you have noticed any issue which could help to determine what issue happened? What device and browser do you use to design your home?
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Emmanuel Puybaret, Sweet Home 3D creator
