Spain
Joined: Jul 21, 2013
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Suddenly SH3D don't works.
I am playing SH3D since four years ago (installed in computer; not online version). I have much .SH3D projects saved, and suddenly SH3D don't works today.
When double click to run SH3D, the wellcome flash screen don't appear. In task manager window, SH3D appear two or three seconds, and then disappear.
I have tryed to uninstall and install again (3.7 version for Windows). Graphic target is OK. No virus in PC. Windows XP. Java v1.6.0_20 installed.
France
Joined: Nov 7, 2005
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Re: Suddenly SH3D don't works.
This sounds like a graphics card driver issue. By the way, I'm not sure it would help but why not trying version 4.1?
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Emmanuel Puybaret, Sweet Home 3D creator
Spain
Joined: Jul 21, 2013
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Re: Suddenly SH3D don't works.
Just yesterday I uninstalled v3.7. After I restarted PC. And then I installed v4.1. But it still does not work.
I searched for log files in subfolders of folder "Sweet Home 3D". But I have not found.
Problem started two days ago. I was running at a time SH3D and Photoshop. Then left mouse button started to fail making new texture in Photoshop. I closed SH3D. The mouse still failed. I closed Photoshop. And finally I rebooted the PC. After PC started, mouse was OK, but SH3D not start.
Before restarting the PC, I went into Settings -> Control Panel -> Mouse -> Buttons -> Button Configuration. I switched primary and secondary buttons. Then left button OK, and right failed. I switched again, and then left button failed, and right OK. I rebooted PC for that reason.
When I double click to start SH3D, the mouse cursor shows clock-glass icon a few seconds (1 to 3, the first time lasts longer, the following lasts less). Flash screen (starting SH3D) is not displayed. In Task Manager, SH3D process is shown a moment and disappears. Sometimes it disappears so fast I can't see it appearing.
France
Joined: Nov 7, 2005
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Re: Suddenly SH3D don't works.
Even if I'm not sure it will help, did you try the suggestions in the FAQ?
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Emmanuel Puybaret, Sweet Home 3D creator
Spain
Joined: Jul 21, 2013
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Re: Suddenly SH3D don't works.
Thanks for your comment.
- Hardware acceleration is on Full. - Graphics card driver reinstalled.
But it does not work.
I haven't updated the graphics card driver to the latest version because I don't think it necessary. With currently version installed, everything was ok before; and now should continue to go ok too. Especially after having reinstalled again.
I will try third option (SweetHome3D.l4j.ini). I hope that works.
Fourth option (Sweet Home 2D) is not an option for me.
Spain
Joined: May 9, 2012
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Re: Suddenly SH3D don't works.
Just as a general step when weird things happens, in addition to the virus scanner you've already done, try with ComboFix. Many times it detects and remove some malicious, nagging or simply not desired software which are not recognized by antivirus because it doesn't make a real or serious damage, but ComboFix detects and removes it anyway.
---------------------------------------- If a long walk every day were healthy, mailmen would be immortal.
Spain
Joined: Jul 21, 2013
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Re: Suddenly SH3D don't works.
Thank you very much, hal9000. I did not know ComboFix. I'll try.
Yesterday I tried the fourth option (SweetHome3D.l4j.ini). But no such luck. SweetHome still not working.
I do not know if this information is important. Watching the Task Manager while SweetHome starts, Memory Usage never exceeds 14Kb. Before reaching these Kb, SweetHome disappears.
