Ireland
Joined: Feb 15, 2018
Post Count: 2
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Unable to open .sh3d file (OSX 10.12.6)
Yesterday, I worked on a room as a part of a project and saved multiple times during the process of making it. Today, I tried opening the file and an error came up, saying that the file could not be opened. The product is good and really helped me but there's a serious problem when a file can't be opened by the same application and others have reported the same issue. I hope that if I was to move on, this would not happen again.
France
Joined: Nov 7, 2005
Post Count: 9420
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Re: Unable to open .sh3d file (OSX 10.12.6)
Please send your file to me, I'll have a look at it. It's not possible to guess your problem with so little info.
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Emmanuel Puybaret, Sweet Home 3D creator
France
Joined: Nov 7, 2005
Post Count: 9420
Status:
Offline
Re: Unable to open .sh3d file (OSX 10.12.6)
I just tried to open the file you sent without problem. What version of Sweet Home 3D do you use? What error do you get?
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Emmanuel Puybaret, Sweet Home 3D creator
Ireland
Joined: Feb 15, 2018
Post Count: 2
Status:
Offline
Re: Unable to open .sh3d file (OSX 10.12.6)
I just realised that I never moved the SweetHome3D app from the downloads to the applications and assumed I did so I tried opening the file with a similar application...
France
Joined: Nov 7, 2005
Post Count: 9420
Status:
Offline
Re: Unable to open .sh3d file (OSX 10.12.6)
Thanks for your feedback. At least, you found out the reason of your problem...
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Emmanuel Puybaret, Sweet Home 3D creator
USA
Joined: Apr 22, 2018
Post Count: 1
Status:
Offline
Re: Unable to open .sh3d file (OSX 10.12.6)
I just downloaded this Sweet Home 3D version 5.7 and after days of working on a house drawing which I was handling fine - out of nowhere I lost both the house or plan view along with the 3D view. I tried everything to recapture the views and that was extremely frustratingl as I have been unsuccessful. Yet the file is like 1.35MB so I think the data is there but I just cannot see it? Can someone help me?
