United States
Joined: Aug 24, 2018
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Can't Modify walls
Ok, this is driving me crazy! I have my base plan unlocked (I keep locking and unlocking it just to see if that fixes it but it doesn't) I feel like it must have something to do with levels.
I can make new walls. I can't select existing walls or rooms, but the furniture, doors and windows are all accessible.
The time I started experiencing wierd behavior was when I tried raising the elevation of the plan. It's a 3rd floor space, and I wanted the ground outside to be 35' below the floor. I tried adding a level and raising it up, tried a few things, then ultimately just deleted all the levels. At some point, all my furniture (but not the doors and windows) disappeared from my top-down view, but not from the 3d view. So I selected the furniture I wanted to move from the list on the left, and all the furniture came back. But as soon as that happened, I lost the ability to edit the walls and floors. I tried saving and exiting the app, then opening it again, so now I can't even use undo to get back.
So now I have no levels, my plan is unlocked, and all I can touch are new walls/rooms and all the furniture/doors/walls. I can't even select the existing walls/rooms
France
Joined: Nov 7, 2005
Post Count: 9420
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Re: Can't Modify walls
It looks like you encountered a bug. Please send me your file, I’ll try to fix it.
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Emmanuel Puybaret, Sweet Home 3D creator
France
Joined: Nov 7, 2005
Post Count: 9420
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Re: Can't Modify walls
Thanks for your file. I fixed it and sent it back to you. The error was about levels management as you noticed it. Even if you removed all levels, some objects still had a wrong level information, preventing to select them. I'm going to try to reproduce the issue to fix it...
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Emmanuel Puybaret, Sweet Home 3D creator
United States
Joined: Aug 24, 2018
Post Count: 3
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Re: Can't Modify walls
Wow, thanks for the quick response! Hope you can reproduce it! If it helps, I'm running Windows 10 (Version 10.0.16299 Build 16299), have 3 screens going, had the 3d view on and full-size on a separate 1080x1920 screen and had a bunch of other stuff running (so probably taxing my processor/video card).
If I remember correctly, the first time I clicked "add level," It seemed like it didn't work, because there were still no level tabs. It seemed to me that was when it broke, though I didn't notice until later. Also, I had been digging through a lot of options, looking for a way to change the elevation, since it's supposed to be a 3rd story room (and I didn't care to create the other levels, just let it hover).
France
Joined: Nov 7, 2005
Post Count: 9420
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Re: Can't Modify walls
If I remember correctly, the first time I clicked "add level," It seemed like it didn't work, because there were still no level tabs.
I didn't succeed to reproduce this bug yet, but at the moment, this sounds as a possible reason which would explain why the data was corrupted.
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Emmanuel Puybaret, Sweet Home 3D creator
USA
Joined: Feb 11, 2019
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Re: Can't Modify walls
I too cannot modify walls. I select either the room or a wall and the modify walls menu links do not enable. This happens in both 32-bit and 64-bit installations. Thanks for your help.
Zambia
Joined: May 17, 2020
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Re:
Can't Modify walls
I have a similar problem. I imported furniture and texture. Now not only can I not save any modifications to existing designs, I cannot draw any walls at all so I cannot do any new design. Please help me