France
Joined: Nov 7, 2005
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Re: Problems with print and PDF
I think this problem may happen when Java 3D can't create an image in memory of the 3D view.
First try to upgrade DirectX runtime and Video Drivers. If this doesn't change anything, exclude 3D view from print with File > Page setup dialog. 3D view won't be printed but at least you'll be able to print furniture list and home plan.
Please, report if it was successful.
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Emmanuel Puybaret, Sweet Home 3D creator
Joined: Sep 25, 2007
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Re: Problems with print and PDF
Thanks for the swift reply.
I have since tried the programme on a completely different PC with latest Win XP etc and Java etc. Good graphics card and updated drivers.
The same problem - when I try to print, print preview or export to PDF the program shuts down. Although this time no error message is shown.
Seeing that it's the 3D view I am really interested in, is there any way of solving this problem? A screen capture is not really going to give a particularly good resolution..
I hope this is solvable as this is such a great program otherwise...
France
Joined: Nov 7, 2005
Post Count: 9420
Status:
Offline
Re: Problems with print and PDF
You really aren't lucky ! :(
I hope that the next release of Java 3D will avoid the shut down of Sweet Home 3D. I opened a defect about this problem on Java 3D web site at https://java3d.dev.java.net/issues/show_bug.cgi?id=527 ; please, vote for this issue and the more annoying issue https://java3d.dev.java.net/issues/show_bug.cgi?id=526 , and find other people that may vote for them. When I'll be able to detect that 3D view printing fails, I'll change the program to report the problem to users in a dialog and avoid Sweet Home 3D shut down, but I'm not sure it will resolve your configuration issue anyway.
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Emmanuel Puybaret, Sweet Home 3D creator
