Monthly credit card charges

[[email protected]]

I am new. I signed up a month ago and I only used this once. I am now getting monthly charges on my credit card. Does anyone know how to cancel these fees and cancel use of the product? I tried emailing support and searched this forum but cannot find the answer. Thank you.

[Keet]

See: https://www.sweethome3d.com/support/for ... 4335#70543

[calebsimpson]

See: https://www.sweethome3d.com/support/for ... 4335#70543 wacky flip

Thank you for the clarification and for sharing the link. That explanation was very helpful and answered my question too. I appreciate you taking the time to point me in the right direction!

[sjb007]

Ignore the SPAMMER

[cyb22ilzeroth]

Welcome! Billing issues like this are usually fixed in your Account → Subscriptions page, where you can toggle off auto-renew before the next cycle. Take a screenshot of the cancellation confirmation and keep the receipt emails as proof. If support stays silent for 48 hours, dispute the charge with your card issuer. Meanwhile, relax with a quick round of slope 2 — far less frustrating than chasing refunds!