cannot create video

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antipro
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cannot create video

Post by antipro »

Hi, I saved a project then I opened it in another PC, and it works but when I try to "Create Video", nothing happens.
Why?
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hansmex
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Re: cannot create video

Post by hansmex »

Before anyone can even try to answer your question, please tell us more about your hard- and software.
- What computer do you have, which operating system?
- Which version of SH3D are you using?

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antipro
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Re: cannot create video

Post by antipro »

well, i got 2 pc with same mb, running both on win7 x64.
im using the last version, the create video window doesnt appear only if i load that project file that i saved in the other pc.
before to save it i loaded some other models dowloaded from internet, could be this the problem?
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Puybaret
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Re: cannot create video

Post by Puybaret »

No this can't be the problem.

Can you send your file to [url=mailto:[email protected]]me[/url] so I can test it on my side?
Emmanuel Puybaret, Sweet Home 3D creator
antipro
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Joined: Thu Nov 24, 2011 1:23 pm

Re: cannot create video

Post by antipro »

No this can't be the problem.

Can you send your file to [url=mailto:[email protected]]me[/url] so I can test it on my side?
i did it
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Puybaret
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Re: cannot create video

Post by Puybaret »

It was tough but I found the problem! [:)]
You created your home on a computer with multiple screen, right?
And you arranged the screens to be on top of each other (not side by side)?
I guessed this because the saved ordinates (y) of the photo and video dialogs are negative. Then you can't see them anymore because they are out of reach under the second computer which must have a different screen configuration.
Reopen these dialogs on the first computer, move them on the main screen, save the file and transfer it again on the second computer. If needed, I can send your file with updated coordinates.
Emmanuel Puybaret, Sweet Home 3D creator
antipro
Posts: 6
Joined: Thu Nov 24, 2011 1:23 pm

Re: cannot create video

Post by antipro »

It was tough but I found the problem! [:)]
You created your home on a computer with multiple screen, right?
And you arranged the screens to be on top of each other (not side by side)?
I guessed this because the saved ordinates (y) of the photo and video dialogs are negative. Then you can't see them anymore because they are out of reach under the second computer which must have a different screen configuration.
Reopen these dialogs on the first computer, move them on the main screen, save the file and transfer it again on the second computer. If needed, I can send your file with updated coordinates.
ahah, yes.. that's correct. thanks!
now i try it... tried.. it works!
Thanks a lot!
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Puybaret
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Re: cannot create video

Post by Puybaret »

Thank you for your tests. I fixed this issue in the latest Beta version 3.4.
It's great because it helped me to fix this bug too.
Emmanuel Puybaret, Sweet Home 3D creator
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