Sweet Home 3D Launch Issue

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Questions about Sweet Home 3D installation [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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ekalb
Posts: 2
Joined: Sat Mar 10, 2012 3:02 pm
Country: UK

Sweet Home 3D Launch Issue

Post by ekalb »

Hi,

First off I'd like to say thanks for making this software available - it's a fantastic product however I am now having an issue launching the application.

For the first week the program launched fine, however it then started to take several attempt to launch and now launch's the splash screen which then reamins on screen - the only way to get rid of the splash screen is to kill the Javaw.exe process.

I'm running Windows 7 (64 bit), I've updated graphic drivers & ensured that hardware accelration is set to max and now have Java SE6 Update 31 installed. I've tried all suggestions on the FAQ but to no avail. Looking in the event logs there's no record of any issue. I've uninstalled and reinstalled all elements a couple of times but still no joy. The on line version launch's fine but I really need to be able to use this offline - any help, suggestions would be gratefully received.
ekalb
Posts: 2
Joined: Sat Mar 10, 2012 3:02 pm
Country: UK

Re: Sweet Home 3D Launch Issue

Post by ekalb »

Update: seem to have cracked it - I un-installed SweetHome 3d and ensured all folders were removed, then deleted the Sweet Home 3D Folder found at: C:\Users\{me}\AppData\Roaming
Reinstalled Sweet Home 3D 3.4 and it's launched first time.

Hope others find this useful as it was driving me nuts!
Thanks again for providing an exellent piece of software.
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