sad High priority Cannot open important file any more...

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doc
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Joined: Mon May 13, 2013 4:40 pm

Cannot open important file any more...

Post by doc »

My girl friend is doing her bachelor thesis in hotel management. She is using SH3D for creating rooms for a new ficitve hotel. As she told me, she had created the different floors and put them together. But now she is not able to open the file any longer.
I have tried to find a temporary file via remote maintenance but I was not successfull.
So she has send me the file, but I am not able to open it as well. SW3D, the viewer or the online version say: Cannot open file...

What else can I do? Please help, I guess she might has worked on that for days... [:(]

The file has about 39 MB, in case somebody wants to take a look, I have put it on my cloud drive, so I can assign access rights via email.
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Puybaret
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Re: Cannot open important file any more...

Post by Puybaret »

I don't think it's a size issue. Please [url=mailto:[email protected]]send me[/url] a link to let me download and fix it if it's possible.
Emmanuel Puybaret, Sweet Home 3D creator
doc
Posts: 2
Joined: Mon May 13, 2013 4:40 pm

Re: Cannot open important file any more...

Post by doc »

[:)] Thanks a lot, I have just send a mail with the access link to you. I hope you can help us, thank you anyways!
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