3D view not updating, previously worked perfectly.

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mmarts
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Joined: Tue Dec 31, 2013 7:05 pm

3D view not updating, previously worked perfectly.

Post by mmarts »

Hello i have the same problem as here http://www.sweethome3d.com/support/foru ... hread,4618
can someone help me?

thanks a lot
okh
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Re: 3D view not updating, previously worked perfectly.

Post by okh »

Did you try to run/open by clicking Launch Sweet Home 3D with Java Web Start from the download page? Provided you run a fairly recent version of Java, this should give you version 4.2a. If I understood the previous thread correctly, 4.2a has a fix to address you kind of issue. (And I assume there may be a full release at some point).

If you cannot run the Java Web Start version either, some info about your system (OS, Java version) would be useful if anyone is to comment.

ok
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Puybaret
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Re: 3D view not updating, previously worked perfectly.

Post by Puybaret »

Did you try the Beta version proposed at the end of the page you mentioned?
Emmanuel Puybaret, Sweet Home 3D creator
mmarts
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Re: 3D view not updating, previously worked perfectly.

Post by mmarts »

i use mac os 10.8.5 i install java 7.
the web start works.

hello mr puybaret i download it but sweet home couldn't start the 4.3 beta version.
mmarts
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Re: 3D view not updating, previously worked perfectly.

Post by mmarts »

thanks for help but was not so helpful i have still the problem.
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Puybaret
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Re: 3D view not updating, previously worked perfectly.

Post by Puybaret »

I'm very astonished this issue could happen under Mac OS X too. Could you [url=mailto:[email protected]]send me[/url] your file please?
Emmanuel Puybaret, Sweet Home 3D creator
mmarts
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Re: 3D view not updating, previously worked perfectly.

Post by mmarts »

thank you sir i send it to your e-mail
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Puybaret
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Re: 3D view not updating, previously worked perfectly.

Post by Puybaret »

I had no problem to display the 3D view of your file on my computer.
Note that I fixed yesterday in the version 4.3 beta some more issues that could happen under Mac OS X in multiple screen environments. If this is your case, while waiting for the final release, please circumvent this issue this way if you can't use the beta version:
- Quit Sweet Home 3D
- Use your computer in one screen mode
- Open your file
- Display the 3D view (it should work)
- Save your file
- Turn on other screens again, and don't display the 3D view on other screens until the final release of version 4.3.
Emmanuel Puybaret, Sweet Home 3D creator
mmarts
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Joined: Tue Dec 31, 2013 7:05 pm

Re: 3D view not updating, previously worked perfectly.

Post by mmarts »

thank you sir it works very well now Im impressed by your performance thanks a lot again (BEST)
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