Program freezes/crashes when opening sh3d-file

kbacimodo · Post by **kbacimodo** » Tue Jan 21, 2014 9:58 am

Hi there,

I am running SH3D version 4.3 with the newest java on a 32mbit-machine with 4GB memory, 2,7 GHz processor and win7. I am using a notwebook so I only have a graphics adapter onboard (ATI radeon HD 6470M).
When opening a rather complex file created by a friend using a similar machine SH3D freezes or crashes making it impossible to work. Funny thing is that my friend has no such problems. Since he runs SH3D version 3.7 I downgraded to 3.7 but had no luck.
Hope you can help me.
Thanks for help in advance and of course thanks for the great freeware program!!!!

T

Puybaret · Post by **Puybaret** » Wed Jan 22, 2014 8:16 am

At which moment does the program crashes? Just after opening the file or some time after that? Can you open other files like the ones found in the gallery?

It could come from the driver of your graphics card that requires an update, or maybe increasing the max memory used by the program could help (with 4GB of RAM, you could try -Xmx1024m option), but I don't believe a lack of memory would lead to that kind of crash.

huehar · Post by **huehar** » Sat Feb 01, 2014 4:42 pm

Hi,
I have that messages right when I open Sweet Home then it crashes:
Unable to create DirektX D3D context. Neither hardver and softver redender are available. PLease update your video card drivers.
I did (in many ways - microsoft, dxgl, etc.) but nothing helped. Do You have an advices?
Thank You, Eva

Puybaret · Post by **Puybaret** » Sat Feb 01, 2014 6:55 pm

All the suggestions are in the FAQ.

Program freezes/crashes when opening sh3d-file