High priority problem with creating a photo

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niveen
Posts: 3
Joined: Sun Mar 09, 2014 8:55 pm

problem with creating a photo

Post by niveen »

hello, iv finished planning and putting lights but when i came to create a photo its giving me 2 spinning arrows then an (x) sign..
help please :(
okh
Posts: 1545
Joined: Sun May 12, 2013 9:43 pm

Re: problem with creating a photo

Post by okh »

Hi, if you don't get an answer to this, it may be because you supply limited system info.

If it does not happen with other files (make a simple wall and try making a photo), it could be furniture or something else in the file.

It might also help if you give information about: Operating system (Mac, Win, Linux), sh3d/java version (see Help>About), computer, graphic card and driver.

ok
niveen
Posts: 3
Joined: Sun Mar 09, 2014 8:55 pm

Re: problem with creating a photo

Post by niveen »

thanks a lot for u concern :)
iv tried a wall and it went well
so is there a way to find what is the problem in my furnished file?
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Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
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Re: problem with creating a photo

Post by Puybaret »

Try increasing max memory size. If it doesn't give better results, please [url=mailto:[email protected]]send me[/url] your file to check if you encountered a bug.
Emmanuel Puybaret, Sweet Home 3D creator
niveen
Posts: 3
Joined: Sun Mar 09, 2014 8:55 pm

Re: problem with creating a photo

Post by niveen »

i am sending the file by mail
and sorry for disturbing but im new to this :$
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