Freezing and Crashing

[setahrya]

Hello! I've been using the downloaded version of the program for a couple months now and this week I have been experiencing freezing and subsequent crashing during the following activities:

*when trying to re-size the 3d window as it is full sized when I open my house.

*when importing furniture files I have designed using sketchup.

I have also noticed that many of the models I have imported previously are now whited out with a clock symbol for a very long time after opening the house. Sometimes the SWH3D icon in my task bar is replaced with a java symbol when all this is happening as well. In task manager, the swh3d process is java platform binary and it is always hogging the most resources. I also occasionally get an error that says "Java (TM) Platform Binary has stopped working" when the program freezes.
This leads me to suspect the problem is java? I went to their site and I have the latest version. I am running Windows 7. I'm not sure what other information about my system would be pertinent. Any suggestions? Thanks so much in advance!

[setahrya]

Since asking my question, I have uninstalled and re installed Java and SH3D with improvement. I also restarted my computer with a clean boot and the problem did not go away then either..

[karenb2014]

I have the exact same problem. It seems the more items I add the slower the cursor moves. Freezing at least twice a day and the java platform binary is also "hogging" the resources. When it freezes, I shut it down through the task manager, restart and then it works for a few hours. I have the updated version on Java as well. It's been 4 months since the last comment, so I am hoping there's an answer by now.

[mariemdover]

Hello.

It could be a problem of [RAM] memory shortage. What are the PC specs? You could try increasing the amount of memory the program uses, if available.