SH3D not rendering anymore

[johnpolo]

I have the following setup

Mac OSX El Capitan
Retina 5K 27 inch
4GHc I7 Intel
32GB Memory
4GB GPU

I downloaded it from App Store a week ago. I designed 3 levels of a house from inside and out, including backyard. In the meanwhile, i added some models from your side, and tools as well, like export to HTML5, advanced rendering.

All of a sudden, i cannot get any rendering result. Rendering window comes up and loading icon spins couple of times then, it tries to render then it leaves me with a dark picture with couple of empty squares.

Tried,

- Removing the tools
- Maxing up the mem
- Uninstalling the whole app and re-installing it
- rendering simple designs

No result. The same thing is happening. Its been only one week and my whole effort is gone after trying to design a model for my customer

[Puybaret]

Maybe one of the models you imported has some problems to be rendered.
Did you try at another point of view?
Did you check if it bugs on a new home too?

[oooollels]

Hey I had the exact same problem.

what i found was that the "virtual visitor" had set it's eye height to more than 3 meters....

It is a bit weird because i could still see everything in the 3d view. but it wouldn't catch much during rendering.

anyhow i put it to 170 cm or so and it works again.

maybe checking the settings of the "virtual visitor" in the 3d menu will solve your problem...