Windows 10 display issue

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RebTech
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Joined: Thu Oct 12, 2017 4:53 am
Country: Canada

Re: Windows 10 display issue

Post by RebTech »

I've uninstalled sweet home 3d, updated all drivers OpenGL DirectX to the latest.
Reinstalled Sweet Home and tried 32 and 64 and both are still crashing.

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Image
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Puybaret
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Re: Windows 10 display issue

Post by Puybaret »

Maybe an older version will work for you...
Emmanuel Puybaret, Sweet Home 3D creator
CameronG
Posts: 5
Joined: Mon Feb 11, 2019 6:20 pm

Re: Windows 10 display issue

Post by CameronG »

This is the same error I'm getting. I've tried downgrading to version 5.7 and the exact same errors keep happening.
bboycc
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Joined: Sun Feb 24, 2019 3:26 am
Country: Canada

Re: Windows 10 display issue

Post by bboycc »

For me, looks like this was caused by my NVIDIA driver. I changed the Adjust Image Setting to "Let the 3D application decide" and seemed to work for me. Good luck!

Desktop > Right Click > NVIDIA Control Panel > Adjust image setting with preview > Let the 3D application decide
bboycc
Posts: 2
Joined: Sun Feb 24, 2019 3:26 am
Country: Canada

Re: Windows 10 display issue

Post by bboycc »

Nevermind... still having the same issues. NVIDIA Control Panel didn't fix it.
LisaBuck
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Joined: Tue Feb 26, 2019 1:16 pm
Country: Australia

Re: Windows 10 display issue

Post by LisaBuck »

I'm having the same problem. Got a new computer with twin graphics cards, Intel & NVIDIA. Worked fine on my previous laptop running Windows 10. On the new laptop, works when only using the built in monitor (running on the Intel card) but messes up if the additional monitor is turned on (on NVIDIA card). Have tried updating all the graphics drivers, tried many different install verions, tried installing the 32 bit ver 6.1.2, added the ini file, tried the install command with the flags (..\SweetHome3D-6.1.2-windows.exe /os.arch=x86 /j3d.version=1.5.2). I really really like the program but I've run out of ways to fix this. I have the dxDiag file if that will help diagnose the issue
RevTomB
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Joined: Wed Sep 02, 2020 4:04 am
Country: USA

Re: Windows 10 display issue

Post by RevTomB »

I just installed SH#D 6.4.2 on Windows 10 machine with high end RAM, Video cards, drivers, etc. and have horrid problems when moving the mouse over any of the menu boxes. For instance when modifying a "wall." Turning off all 3D features and taking the 3D window down to NOTHING, as in not appearing at all, helped. This really stinks for a Windows 10 install this late in the game. How do you roll back to a previous version of SH3D that actually will work with Win10?
LisaBuck
Posts: 2
Joined: Tue Feb 26, 2019 1:16 pm
Country: Australia

Re: Windows 10 display issue

Post by LisaBuck »

Yay! This problem is solved for me by installing version

Sweet Home 3D ® Version 6.4.2 Java version 1.8.0_202 - 64bit - 0.2 / 4.8 GB Java 3D version 1.6.1

I am SOOOOO glad this is now working as I love the program! [:)]
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snmavronis
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Country: USA

Re: Windows 10 display issue

Post by snmavronis »

When you installed the JAVA version, did you have to uninstall the non-JAVA version or did it upgrade over it? I have the same issue since my home has gotten more complex and bigger. I don’t want to lose settings and furniture/texture imported stuff.
Steve N Mavronis - Retired PC Tech
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Puybaret
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Re: Windows 10 display issue

Post by Puybaret »

You won't lose settings, they are saved appart and not deleted when you uninstall Sweet Home 3D (see the FAQ for more details).
Just run the installer again and select the 64 bit architecture in the screen that lets you choose the folder where Sweet Home 3D is installed.
Emmanuel Puybaret, Sweet Home 3D creator
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