installation Mac OS AppStore

[new4hp]

Hello!

I purchased SweetHome3D in the Mac OS AppStore.
Everything worked fine but when the installation ends, the icon suddenly disappears in launchpad.
The installation seems to fail but there is no error.
I can't find any file/program containing "sweet home" on my computer using spotlight.

OS: 10.14.1 mojave.


Heeeeeelp, please.

[Puybaret]

Never heard about such an issue [:(]
Did you reboot your computer and try again?
Could you try to install a free application from the Mac AppStore to see if it installs correctly?

[enricozed]

If i use a Windows OS i can use simultaneously Mac OS? ( for impostation)