confused High priority Error message: "Can't print Home "

This topic has been viewed 5941 times and has 7 replies
Thread status: Active
Still a problem with your graphic card? [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
Post Reply New Topic
Loplop
Posts: 3
Joined: Fri Jan 31, 2020 4:03 pm
Country: Italia

Error message: "Can't print Home "

Post by Loplop »

Hi everyone!

I have a problem with the print area: when I go to print>create pdf or pdf preview, the message " Can't print Home" appears. Same if I go to Save as Post Script or send with mail. The message is the same with all the options I have in the pdf menu. I have a Mac but no problem at all with pdf in other softwares as Autocad or others.
Could it be a bug with the Mac OS Catalina?
Can anyone help me?

Many thanks in advance!!
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: Error message: "Can't print Home "

Post by Puybaret »

The last time someone reported me this error, he fixed it by updating the drivers of his printer.
Emmanuel Puybaret, Sweet Home 3D creator
Loplop
Posts: 3
Joined: Fri Jan 31, 2020 4:03 pm
Country: Italia

Re: Error message: "Can't print Home "

Post by Loplop »

Hi Emmanuel,

Thanks for your answer.
I don't have any printer. I used to create a pdf and send it via mail. The problem is not linked with the fact of printing but with the creation of the pdf. The software don't let me create a pdf format.
If someone has any idea...

Thanks!
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: Error message: "Can't print Home "

Post by Puybaret »

Strange... I just tried without any printer installed and it worked without problem.
Emmanuel Puybaret, Sweet Home 3D creator
Loplop
Posts: 3
Joined: Fri Jan 31, 2020 4:03 pm
Country: Italia

Re: Error message: "Can't print Home "

Post by Loplop »

Any suggestion? Is there any settings I can adjust in the software or in my Mac?
Do you think it can be liked with Catalina update?
Thanks!
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: Error message: "Can't print Home "

Post by Puybaret »

It's not a problem in Catalina, I tried it under Mojave and Catalina.
The only suggestion that comes to my mind is to build your printed document yourself using other tools of Sweet Home 3D:
- select the items in the furniture list and copy/paste them in a spreadsheet application like OpenOffice,
- select all the plan and copy/paste it in Preview or any application able to handle images (why not OpenOffice again),
- create a 3D image with the photo creation tool and include the generated image in the document you want to print.
Emmanuel Puybaret, Sweet Home 3D creator
mike603
Posts: 2
Joined: Fri Jun 19, 2020 4:17 pm
Country: USA

Re: Error message: "Can't print Home "

Post by mike603 »

I am experiencing the same problem on a Windows machine.

I have tried printing to 3 different printers so it's not a printer driver problem.

I will reboot and try again.

I am a paid user.
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: Error message: "Can't print Home "

Post by Puybaret »

Did you try to print to PDF then print the generated PDF file?
Emmanuel Puybaret, Sweet Home 3D creator
Post Reply New Topic

Who is online

Users browsing this forum: No registered users and 2 guests