Exported homes manager - error 40

MikeThack · Post by **MikeThack** » Mon Oct 05, 2020 2:16 pm

Hi,

I've loaded 2 versions of a plan for our new village hall to the Export Homes Manager which is a great facility as it allows others to view and comment.

However, I'm now trying to upload new updates and am having a problem. I've done this previously and it worked, prompted me that the file already existed and do I want to overwrite, which I do. But it now gets probably about 85-90% of the way along the upload bar and then stops with an error :-
"Couldn't export home
Error 40: Can't export home"

I did have that intermittently previously and it seemed to clear by refreshing the page but even that isn't working for me now.

Does anyone have an idea of what an "error 40" is?

Puybaret · Post by **Puybaret** » Mon Oct 05, 2020 5:54 pm

From the server logs that I just checked, it seems that the file you tried to export is damaged. If you are able to open it with Sweet Home 3D application, please send your SH3D file to [url=mailto:[email protected]]me[/url] so I can check why the server thinks it's not correct.

MikeThack · Post by **MikeThack** » Mon Oct 05, 2020 9:53 pm

File sent, thanks!

Puybaret · Post by **Puybaret** » Tue Oct 06, 2020 11:01 am

Thanks for your file. As you tried yourself meanwhile, it now works without error. Strange [:(]

Exported homes manager - error 40