Mac OS X Version 6.6.5 (MacApp Store) doesn't start

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chrix
Posts: 3
Joined: Fri Jun 18, 2021 1:48 am
Country: Germany

Mac OS X Version 6.6.5 (MacApp Store) doesn't start

Post by chrix »

Hello,

i just got the Mac OS X Version 6.6.5 from MacApp Store.

My System:
- Big Sur (11.4)
- MacBook Pro 15 Zoll 2016
- 2,7 GHz Quad Core i7
- 16 RAM

Cannt get Sweet Home to start. If i start the Programm it start shortly 1-4 Seconds and than it close it.

Thanks for support.

Best Chris
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Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
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Re: Mac OS X Version 6.6.5 (MacApp Store) doesn't start

Post by Puybaret »

I guess you mean version 6.5.5...
If Sweet Home 3D is installed in its default location, please launch it from a Terminal window with the command

Code: Select all

/Applications/Sweet\ Home\ 3D/Contents/MacOS/SweetHome3D 
and copy/paste what appears in the Terminal window.
Emmanuel Puybaret, Sweet Home 3D creator
chrix
Posts: 3
Joined: Fri Jun 18, 2021 1:48 am
Country: Germany

Re: Mac OS X Version 6.6.5 (MacApp Store) doesn't start

Post by chrix »

Correct, i wrote the wrong Version its 6.5.5
chrix
Posts: 3
Joined: Fri Jun 18, 2021 1:48 am
Country: Germany

Re: Mac OS X Version 6.6.5 (MacApp Store) doesn't start

Post by chrix »

Here is the terminal response:

--------------
You have mail.
/Applications/Sweet\ Home\ 3D.app/Contents/MacOS/SweetHome3D ; exit;
XXXXXXXX ~ % /Applications/Sweet\ Home\ 3D.app/Contents/MacOS/SweetHome3D ; exit;
Exception in thread "main" java.lang.NullPointerException
at sun.lwawt.macosx.LWCToolkit.getScreenWidth(LWCToolkit.java:362)
at sun.awt.SunToolkit.getScreenSize(SunToolkit.java:645)
at com.eteks.sweethome3d.swing.SwingTools.showSplashScreenWindow(Unknown Source)
at com.eteks.sweethome3d.SweetHome3D.init(Unknown Source)
at com.eteks.sweethome3d.macappstore.SweetHome3DMacAppStore.init(Unknown Source)
at com.eteks.sweethome3d.macappstore.SweetHome3DMacAppStore.main(Unknown Source)
2021-06-19 00:43:23.148 SweetHome3D[37008:748711] SweetHome3D:Failed to launch JVM
Saving session...
...saving history...truncating history files...
...completed.
Deleting expired sessions...none found.

[Prozess beendet]
--------------

After this i installed the latest Java Version. There is no effect on this. But i found the problem.

I using external Monitors based on Display Link Software (https://www.displaylink.com/). If i switch of my monitor hub Sweet will start. Its the only software i know have troubles with DisplayLink.

If you fix this problem in the next Version, would be nice.

Best Chris
ManuMan79
Posts: 1
Joined: Wed Sep 22, 2021 5:28 pm
Country: France

Re: Mac OS X Version 6.6.5 (MacApp Store) doesn't start

Post by ManuMan79 »

On Macbook M1 Monterey(bêta 12.0 (21A5506j) :
Do'nt start :
From Terminal
Last login: Wed Sep 22 15:46:38 on ttys000
You have mail.
Emmanuel@MBP13-M1 ~ % /Applications/Sweet\ Home\ 3D.app/Contents/MacOS/SweetHome3D ; exit;
CoreSVG has logged an error. Set environment variabe "CORESVG_VERBOSE" to learn more.
WARNING: An illegal reflective access operation has occurred
WARNING: Illegal reflective access by javax.media.j3d.JoglPipeline (file:/Applications/Sweet%20Home%203D.app/Contents/app/j3dcore.jar) to method sun.awt.AppContext.getAppContext()
WARNING: Please consider reporting this to the maintainers of javax.media.j3d.JoglPipeline
WARNING: Use --illegal-access=warn to enable warnings of further illegal reflective access operations
WARNING: All illegal access operations will be denied in a future release
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x0000000112321b44, pid=60551, tid=9475
#
# JRE version: OpenJDK Runtime Environment Zulu15.29+15-CA (15.0.2+7) (build 15.0.2+7)
# Java VM: OpenJDK 64-Bit Server VM Zulu15.29+15-CA (15.0.2+7, mixed mode, tiered, compressed oops, g1 gc, bsd-aarch64)
# Problematic frame:
# J 1245 c2 jdk.internal.jimage.ImageStringsReader.charsFromByteBufferLength(Ljava/nio/ByteBuffer;)I [email protected] (47 bytes) @ 0x0000000112321b44 [0x0000000112321ac0+0x0000000000000084]
#
# No core dump will be written. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /Users/Emmanuel/hs_err_pid60551.log
Compiled method (c1) 2256 218 3 java.nio.DirectByteBuffer::<init> (55 bytes)
total in heap [0x000000010add3a10,0x000000010add41a8] = 1944
relocation [0x000000010add3b68,0x000000010add3bd8] = 112
main code [0x000000010add3c00,0x000000010add3fc0] = 960
stub code [0x000000010add3fc0,0x000000010add4078] = 184
metadata [0x000000010add4078,0x000000010add40a0] = 40
scopes data [0x000000010add40a0,0x000000010add4120] = 128
scopes pcs [0x000000010add4120,0x000000010add4190] = 112
dependencies [0x000000010add4190,0x000000010add4198] = 8
nul chk table [0x000000010add4198,0x000000010add41a8] = 16
#
# If you would like to submit a bug report, please visit:
# http://www.azulsystems.com/support/
#
zsh: abort /Applications/Sweet\ Home\ 3D.app/Contents/MacOS/SweetHome3D
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.
Deleting expired sessions... 6 completed.

[Opération terminée]
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Puybaret
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Re: Mac OS X Version 6.6.5 (MacApp Store) doesn't start

Post by Puybaret »

ManuMan, your issue might be different and is probably due to the Beta version of Monterey you use. Please report it to Apple too.
Emmanuel Puybaret, Sweet Home 3D creator
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