Program has been freezing almost every time I try to use it for years now

[jschlosser]

Seriously. Over the span of 4 of years at least. I have even upgraded computers in that period and the behavior persists. I am currently running Sweet Home 3d 6.6, Java 8 Update 301, 64-bit. I had the same trouble running under 32-bit.

If you could guarantee that the issue would be resolved by going to the paid version, I would do that. Gladly.

I am using a Dell G5000, 32 GB, NVIDIA GeForce RTX 2060 running under Windows 10 Pro. Previously I have had issues running different Dell PCs under Windows XP Pro and Windows 10 Pro but without the separate graphics card. I thought upgrading my graphics would help.

This is the behavior:
I open an existing home. Sometimes the 3d view opens in a different window, sometimes within the same window. It doesn't matter which I am in. I can usually do a couple of things before it hangs up. I have to use the task manager to close.

I just tried it making a simple small room with 3 pieces of furniture and even that is hanging, so file size doesn't appear to be the issue.

I love this program but don't want to have to relearn some other program. Can you help me?

[Puybaret]

Did you try older versions like 6.4 or 5.7?