High priority Cant Open Home

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Questions about Sweet Home 3D installation [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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brandilee.watson
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Cant Open Home

Post by brandilee.watson »

I have been working with the version 6.6.4

I have a number of files but have predominantly been updating three with changes. I have had no issues and worked on the home as of yesterday. I also decided to update to the latest version throughout the day yesterday. So today I go on to work on the home and it gives me an error saying it cannot open home. I figured something happened to the file so I go to open one of the two other most updated files and get the same error message. Two of the files had not even been opened since the update and were working fine prior.

Yet the 5-6 other files I have that date back to march all open without issue.

Any help would be greatly appreciated.

Thanks
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Puybaret
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Re: Cant Open Home

Post by Puybaret »

What system do use? If you’re under Linux, be sure to use the official distribution available at Download page.
By the way, note that installers for the version 6.6.4 have never been released here even if it shouldn’t be a problem.
Emmanuel Puybaret, Sweet Home 3D creator
brandilee.watson
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Country: Canada

Re: Cant Open Home

Post by brandilee.watson »

I am using windows 10. I assumed it was the 6. version, just based on the date I first downloaded it from this site, maybe it was different? I downloaded in February of this year.

Thanks
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Puybaret
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Re: Cant Open Home

Post by Puybaret »

If you want to try again with an older version, all versions of Sweet Home 3D can be found here but I don’t think it will resolve your issue.
Could you [url=mailto:[email protected]]send me[/url] a failing file so I can check if your file can be fixed?
Emmanuel Puybaret, Sweet Home 3D creator
brandilee.watson
Posts: 3
Joined: Tue Sep 27, 2022 3:37 am
Country: Canada

Re: Cant Open Home

Post by brandilee.watson »

Thank-you,

I tried an older version already, it did not help. I have sent you the files.
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