3D model graphics stuttering on HP Elite 8300 with Intel HD Graphics 4000

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flashg
Posts: 1
Joined: Sun Dec 04, 2022 9:55 am

3D model graphics stuttering on HP Elite 8300 with Intel HD Graphics 4000

Post by flashg »

Hope this can help people with similar problem.

Environment
===========
- SweetHome3D v7.0.2
- Windows 10 Pro
- HP Elite 8300 PC with Intel HD Graphics 4000

Symptoms
========
- After using the 3D model view for about 10 seconds, the 3D model view freezes and becomes unresponsive.
- It Un-freeze after a little while, and then freezes again.
- Work-around is to restart SweetHome3D to get another 10 seconds of 3D model view usage.
- Drawing plan view works without issue. Just a problem with 3D model view.

Resolution
==========
- Problem due to following driver version,

Intel HD Graphics 4000
Driver Date: 21/12/2015
Driver Version: 10.18.10.4358

- Downloaded following graphics driver from Intel web site and problem resolved!

Latest installed version:
Intel HD Graphics 4000
Driver Date: 6/08/2020
Driver Version: 10.18.10.5161
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hansmex
Posts: 4027
Joined: Sat Sep 26, 2009 11:36 am
Country: Netherlands

Re: 3D model graphics stuttering on HP Elite 8300 with Intel HD Graphics 4000

Post by hansmex »

Does it happen with every file, or just one?
If just one, can you share it?

H
Hans

new website - under constuction
hansdirkse.info
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