confused "Create photo" crashes

This topic has been viewed 3080 times and has 9 replies
Thread status: Active
Still a problem with your graphic card? [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
Post Reply New Topic
millennium_y2k
Posts: 6
Joined: Mon Jan 03, 2022 4:11 pm

"Create photo" crashes

Post by millennium_y2k »

In my version 6.1.1 when I go to create a 3D photo of the house, full resolution, I click on "Create", the rendering starts, but at a certain point it stops, without errors... what can it depend on?
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: "Create photo" crashes

Post by Puybaret »

Maybe, your SH3D file is too large or the program doesn't have enough memory to create the image. See the FAQ to increase the maximum memory Sweet Home 3D can use, but if you use the 32 bit version (see About dialog box), try first the 64 bit version by running again the installer.
Emmanuel Puybaret, Sweet Home 3D creator
millennium_y2k
Posts: 6
Joined: Mon Jan 03, 2022 4:11 pm

Re: "Create photo" crashes

Post by millennium_y2k »

i use a mac bok, the file is layered and weighs 60mb, but when i did it 1 year ago, everything was fine...
millennium_y2k
Posts: 6
Joined: Mon Jan 03, 2022 4:11 pm

Re: "Create photo" crashes

Post by millennium_y2k »

I'm also trying with the latest version, 7.0.2, but a red X comes out in the preview... do i need to install anything else, maybe java?
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: "Create photo" crashes

Post by Puybaret »

No need to install Java. You certainly changed something.
Maybe try another renderer (YafaRay instead of SunFlow).
Emmanuel Puybaret, Sweet Home 3D creator
millennium_y2k
Posts: 6
Joined: Mon Jan 03, 2022 4:11 pm

Re: "Create photo" crashes

Post by millennium_y2k »

The project is from 1 year ago, done on another MAC.
I'm not sure if I imported all libraries with objects, could that be it? The render both with YafaRay and with SunFlow, doesn't start, it shows the red X or nothing.. I tried both on MAC and on Win11.
Is there any way to know if libraries are missing (if this were the case)?

THK !
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: "Create photo" crashes

Post by Puybaret »

A SH3D file contains everything it needs to be displayed and rendered.
Send [url=mailto:[email protected]]me[/url] your file, I'll have a look to it.
Emmanuel Puybaret, Sweet Home 3D creator
millennium_y2k
Posts: 6
Joined: Mon Jan 03, 2022 4:11 pm

Re: "Create photo" crashes

Post by millennium_y2k »

Email send
User avatar
Puybaret
Posts: 9440
Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
Contact:

Re: "Create photo" crashes

Post by Puybaret »

Thanks for your file.
I didn't experience any crash during the rendering of your file with SunFlow or YafaRay renderers, but I had to be very patient before YafaRay starts. For sure, it needs a lot of memory to render it, because of the items named "prato" showing many grass blades.
If you don't have the patience to wait or increase the max memory, you could replace these items by rooms showing a grass texture.
Emmanuel Puybaret, Sweet Home 3D creator
millennium_y2k
Posts: 6
Joined: Mon Jan 03, 2022 4:11 pm

Re: "Create photo" crashes

Post by millennium_y2k »

Thanks a lot, I will try with your suggestion!
Post Reply New Topic

Who is online

Users browsing this forum: No registered users and 1 guest