How do I get rid of Sweet Home 3D graphic on my desktop?

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Questions about Sweet Home 3D installation [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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Rickster55
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How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Rickster55 »

Ever since I installed it, there is a large graphic overtop the middle of my desktop. I can't find a way to get it off.
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Puybaret
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Puybaret »

Could you explain what you mean by a "large graphic overtop"?
Maybe with an image showing the problem.
Emmanuel Puybaret, Sweet Home 3D creator
sjb007
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by sjb007 »

Do you mean the SweetHome3D splash screen? Is it possible that the installer tries to start the application, and for some reason the process has hung with the splash screen still displayed?

If so, you will need to hunt down the associated java process in your system monitor (depends on your OS type) and kill that process.
Rickster55
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Rickster55 »

Yes, it is the Sweet Home 3D splash screen frozen on my desktop.
I'm running Windows 11 Home.

I've tried to add an image but thread doesn't allow me paste an image into it. I have a .jpg file but don't know how to put it in the message.
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Puybaret
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Puybaret »

No need to bother how to paste the splash screen here. It won’t give any additional information. Do you use the latest version of Sweet Home 3D? Did you install some plug-ins?
Emmanuel Puybaret, Sweet Home 3D creator
Rickster55
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Rickster55 »

Installed Sweet Home 3D Ver 7.3 and running Java 1.8.0_202
I don't think I've installed any plug-ins
Rickster55
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Rickster55 »

What about uninstall and then re-install?
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Puybaret
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Puybaret »

You can reinstall the program if you want. If it still fails, please report program logs following these instructions.
Emmanuel Puybaret, Sweet Home 3D creator
Rickster55
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Re: How do I get rid of Sweet Home 3D graphic on my desktop?

Post by Rickster55 »

It`s gone now. Don`t know why, but it`s all good. Thanks for taking the time to listen and help.
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