Urgent. Can't open any saved file.

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geraldo
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Joined: Sun Feb 16, 2025 4:38 pm

Urgent. Can't open any saved file.

Post by geraldo »

Hello, a few days ago I had a problem with my computer and had to reinstall windows 11. Accordingly, I also downloaded the latest version of Sweet Home 32. Now none of my .sh3d files open, and I need them urgently. The message that Windows gives me is "can't open...". I'm not sure which version I had before, so I tried installing old versions of the program, but that didn't work either. Please help.
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Keet
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Re: Urgent. Can't open any saved file.

Post by Keet »

Make sure you have the latest version installed (7.5). You can check the version by clicking Help > About on the menu.
Can you create a new project and open that again after closing?
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geraldo
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Joined: Sun Feb 16, 2025 4:38 pm

Re: Urgent. Can't open any saved file.

Post by geraldo »

Yesterday I installed an older version - 6... I created a file with it and saved it. Today I installed the latest version - with it I can open yesterday's file. But the "old" files still won't open. I missed saying something. After I reinstalled windows I changed the user name but I can't believe this is the problem?
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Daniels118
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Re: Urgent. Can't open any saved file.

Post by Daniels118 »

Can you share one of the corrupted files?
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