Can't add furniture marked with a crown symbol

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How can I do this? [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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TophWells
Posts: 2
Joined: Thu Feb 20, 2025 8:38 pm

Can't add furniture marked with a crown symbol

Post by TophWells »

Hello,

There's only a few items of furniture that I can add to my home - specifically, the ones not marked with a crown symbol seem to be working fine. The rest don't do anything when I drag them onto the view, or use the Add Furniture button, or the Ctrl+Shift+F shortcut.

In this screenshot you can see that I was able to add "Door" and "Door frame" with no problems, and they're highlighted in the menu on the left. Trying to add anything else produces almost no response - it doesn't appear in the table, or the 3D view, and briefly flashes on the plan view (which is the only sign that the Add Furniture button even does anything) but then disappears there as well.

Image

Are these some kind of premium feature? If so, how can I install them?Or failing that, at least hide them from the list so that I don't have to scroll through dozens of models I can't use.
SpaceMushrooms
Posts: 45
Joined: Wed Jul 24, 2024 3:13 pm
Country: Italy

Re: Can't add furniture marked with a crown symbol

Post by SpaceMushrooms »

Hello,
Can you please contact us at [email protected] so that we can help you better? Also, please let us know which version of the app you are using and on which device.
We appreciate your patience and cooperation!
TophWells
Posts: 2
Joined: Thu Feb 20, 2025 8:38 pm

Re: Can't add furniture marked with a crown symbol

Post by TophWells »

Hello! This is version 7.5.11 Microsoft Store (1402).
Susannna
Posts: 1
Joined: Wed Feb 26, 2025 11:58 pm
Country: United States

Re: Can't add furniture marked with a crown symbol

Post by Susannna »

I also have the same issue. I am also using version 7.5.11 Microsoft Store (1402)
geometrylitegame
Posts: 1
Joined: Thu Jan 15, 2026 7:47 am
Country: New Caledonia

Re: Can't add furniture marked with a crown symbol

Post by geometrylitegame »

The crown icon means those items belong to an additional furniture library (often premium or external libraries), not the default built-in catalog.
Waldemar.Hersacher
Posts: 61
Joined: Sat Jan 06, 2024 8:39 am
Country: Germany

Re: Can't add furniture marked with a crown symbol

Post by Waldemar.Hersacher »

You can download these from here: https://www.sweethome3d.com/free-3d-models/.
You can download single models (not recommended) or the complete furniture library.
MSI GP60, Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy, SH3D 7.5 with Photo-video rendering 2.8
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