Sweet home not running

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Questions about Sweet Home 3D installation [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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Paja11
Posts: 2
Joined: Mon Mar 07, 2011 1:17 pm
Country: CZ

Sweet home not running

Post by Paja11 »

I have installed sweet home using first SweetHome3D.jnlp . After unsuccessfull installation I have tried SweetHome3D-3.1-windows.exe file.
Installation process itself into notebook with Intel Core2Duo seems to be OK booth in Win7Prof 64bit as well as Ubuntu 10.10. (dual boot ntbk).

When trying to run, I receive log as follows:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x65e85861, pid=6676, tid=5380
#
# JRE version: 6.0_24-b07
# Java VM: Java HotSpot(TM) Client VM (19.1-b02 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [aticfx32.dll+0x25861]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x050d9000): JavaThread "javawsApplicationMain" [_thread_in_native, id=5380, stack(0x05780000,0x057d0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000013c

Registers:
EAX=0x00000008, EBX=0x057ce35c, ECX=0x00000008, EDX=0x00000000
ESP=0x057cd968, EBP=0x057cd974, ESI=0x07852898, EDI=0x078507d0
EIP=0x65e85861, EFLAGS=0x00010202

... etc, altogether 17 kb of logfile.

In Ububntu the sweethome is running, but cannot open the project file *.sh3d - nothing happens when opening the file from disk.

I have successfully installed Sweethome (and created a small project) couple hours ago at desktop computer with the Win7prof, +- the same installation as in my ntbk where sweethome is not running.
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Puybaret
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Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
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Re: Sweet home not running

Post by Puybaret »

If you read the FAQ before posting, you would probably have got already the answer to your problem...
Emmanuel Puybaret, Sweet Home 3D creator
Paja11
Posts: 2
Joined: Mon Mar 07, 2011 1:17 pm
Country: CZ

Re: Sweet home not running

Post by Paja11 »

Thanks a lot, the FAQ "If this update still doesn't fix your problem, download the file SweetHome3D.l4j.ini, copy it in Sweet Home 3D installation directory (by default it's C:\Program Files\Sweet Home 3D) and relaunch Sweet Home 3D." helped and Sweet Home works fine now.

My fault that I did not link the "fatal error in java" with "fatal error in 3D rendering system" in FAQ. However, it is working now, thanks.
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