Update in MacOSX stops it from working?

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Questions about Sweet Home 3D installation [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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AndresEOED
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Country: United Kingdom

Update in MacOSX stops it from working?

Post by AndresEOED »

After MacOSX update my friend gets a meesage saying that it cannot open because Apple cannot check it for malicious software.
this software needs to be updated. contact the developer for more information.
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Puybaret
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Re: Update in MacOSX stops it from working?

Post by Puybaret »

Please see my answer in bug ticket #951.
Emmanuel Puybaret, Sweet Home 3D creator
perspex
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Re: Update in MacOSX stops it from working?

Post by perspex »

Not sure if this is part of the same concern, but I face similar problems: from "one day to another" within the last 5 days, SweetHome3D stopped working on my macOS (Catalina 10.15.4).

Looking into the error logs in the Console, I get these messages:

> SweetHome3D[9077]: SweetHome3D:Failed to launch JVM
> com.apple.xpc.launchd[1] (com.eteks.sweethome3d.SweetHome3D.13000[9077]): Service exited with abnormal code: 1

Tried, If your suggestions in bug ticket ä951 would help. But they didn't.
Any suggestions, what I can do?
shkepech
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Joined: Sat Jun 27, 2020 2:08 pm

Re: Update in MacOSX stops it from working?

Post by shkepech »

Not sure if this is part of the same concern, but I face similar problems: I tried to start SweetHome3D after several weeks. I see a short reaction of the icon, but no start. Download and new installation. Same behaviour.
macOS Catalina 10.15.5
Log: Jun 27 15:26:44 Peters-2018-iMac com.apple.xpc.launchd[1] (com.eteks.sweethome3d.SweetHome3D.14244[74694]): Service exited with abnormal code: 1

Thanks for help, Peter
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