High priority Sweet Home 3d bought paid version today 11/08/2020

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Still a problem with your graphic card? [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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dottonet
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Joined: Tue Aug 11, 2020 4:25 pm

Sweet Home 3d bought paid version today 11/08/2020

Post by dottonet »

After install, from windows store i receive:

I have the free program and it works in java starting mode, I bought the paid version today but I have no way to make it work, I tried all the possibilities indicated in the faq, but i receive the error:

"sweet home 3d will exit now because of fatal error in the 3d rendering system of your computer. please update the directX/openGL drivers of your computer graphic card"

I have a dell xps with intel 3000, how can i make the paid version work? If it doesn't work I go back to the freeware one, but I would like to be refunded. thank you
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Puybaret
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Re: Sweet Home 3d bought paid version today 11/08/2020

Post by Puybaret »

If you use Windows 10 64 bit, please read this thread.
Emmanuel Puybaret, Sweet Home 3D creator
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