I created and imported a trapezoidal window. How do I create wall hatch for it?

[titust11]

I don't understand why if I add a window from the SH3D built in
furniture library, I can insert it in a wall and I don't need a hatch, but if I create my own window, I need a hatch.
Guess what... if I have a non conventional (trapezoidal) window, there is no way to find a trapezoidal hatch for it.
I am stuck... please help

Guys I really like this application but it lacks some basic features.
Any idea?

Thanks

[hansmex]

When you import a model that you want to use as for our window, you need to check the box door-window. Read the user guide...

[titust11]

Thanks but unfortunately if I do this, is cuts a rectangular hole in the wall. I don't know how to attach a picture to this forum to show you

[Puybaret]

Be sure that the wall where you placed the window has a null arc extent because Sweet Home 3D isn’t able to compute not rectangular shapes in round walls until now.
Would it be your case?

[titust11]

My wall is not round

[titust11]

You can see on YT - the window in the wall. It's ugly

https://youtu.be/8b5qNCE_Wq0

Je ne comprends pas pour quoi on ne peut pas trouver une solution a ce probleme

[Puybaret]

I just checked on my side with a similar hole in a wall and it worked with no problem.
Share you window model, it might be handy to understand your issue.

[titust11]

How do I attach a file in this forum?

[titust11]

I have sent you an email with two attachments

[Puybaret]

The front face of your model is its border which is rectangular. Rotating it 90° in the second step of the Furniture import wizard will fix your issue.