Project has gone blank

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MichelleVH
Posts: 4
Joined: Sun Oct 02, 2022 1:58 pm
Country: South Africa

Project has gone blank

Post by MichelleVH »

Good day,
Thank you for all your help so far.
My project has suddenly disappeared; both the plan and 3D view. There is no grid, so it's not even like I deleted it by accident. The furniture is all there in the list. The whole screen is just blank. I have tried the "select all levels" option and still nothing.
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Keet
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Joined: Fri Apr 08, 2022 7:13 am
Country: Netherlands

Re: Project has gone blank

Post by Keet »

One possibility is that your 2D view is completely covered with the 3D view and it is in 'Virtual visit' mode where the camera is pointing away from your project.

Check what you see when you right click in your 'empty' window.

If the context menu starts with 'Aerial view' and 'Virtual visit' it's a 3D view window. Drag the top of that window down and your 2D window will appear. You are most likely in 'Virtual visit' mode where the camera is pointing away form your project so it doesn't show anything. Switch to 'Aerial view' and there's a good chance your project will appear. You might have to select a piece of furniture to center the view on it.
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Puybaret
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Re: Project has gone blank

Post by Puybaret »

Thank you Keet for your suggestions, but as Michelle reported that her plan view is empty too, I think her file probably needs some repair (probably some NaN values in home.xml to be replaced).
Please [url=mailto:[email protected]]send me[/url] your file and I'll check if it's possible to repair it.
Emmanuel Puybaret, Sweet Home 3D creator
MichelleVH
Posts: 4
Joined: Sun Oct 02, 2022 1:58 pm
Country: South Africa

Re: Project has gone blank

Post by MichelleVH »

Thanks so much. I have sent you the file.
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