"Can't open home" (Windows 7)

[anagrom_ataf]

Hello,
first of all thanks a lot for this great and powerful program!

I have a problem, opening saved files on a PC running Windows 7.

If the "*.sh3d" contains only walls and rooms, there is no problem.
If it contains windows or doors, the file can't be opened. The error message says "Can't open home 'test.sh3d'"/ "Konnte Wohnung 'test.sh3d' nicht öffen".

On a PC running Windows XP, exactly the same file can be opened without any problems.

Can you help me to solve this bug?

[Puybaret]

How many times did you try?
Does it really happen as soon as you add a piece of furniture, a door or a window to your plan?
Does it happen also if there's just one piece?

[anagrom_ataf]

I tried it several times and on different PCs. (Another PC running Windows 7 created the same problem.)

At first I saved a plan containing only walls, closed the program and opened the file again.

As soon as I add to this same plan or a door or a window or a piece of furniture, I can't open this file again. There is no difference, if there are more pieces or only one.

[Puybaret]

I never heard about such an issue. Really strange. [:(]
Could you [url=mailto:[email protected]]send me[/url] that file please?

[Puybaret]

Thanks for the test files you sent me. I had no problem to open them under Mac OS X and Windows 7. You should know that SH3D files are zip files, and wonder if it's possible that some antivirus software or a zip utility could interfere with Sweet Home 3D, even if I never heard about such a problem.

[anagrom_ataf]

Deinstalling 7Zip, installing WinRAR, deactivating Avira AntiVir doesn't change anything... I'll use the other computer!
Thank you nevertheless!

[shad]

Hello.
I have same problem on two computers with windows 7 prof x64. The file can't be opened. The error message says "Can't open home 'test.sh3d'". The file was created on this computer.
On a PC running Windows 2003, the same file can be opened without any problems.
P.S If the "*.sh3d" contains only walls and rooms, there is no problem. If I add a piece of furniture, a door or a window - the file can't be opened.