Why "Home 3D view"-window is empty (floor plan is correct...)?

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nsokolov
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Joined: Wed Apr 24, 2013 2:14 pm

Why "Home 3D view"-window is empty (floor plan is correct...)?

Post by nsokolov »

Hi all.

The program works fine, but the "Home 3D view" is always empty. On the other hand I can see 3D-model in preview and in printout.
What is wrong?

Thanks in advance for help.
Regards,
Nicholas
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Puybaret
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Country: Paris, France
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Re: Why "Home 3D view"-window is empty (floor plan is correct...)?

Post by Puybaret »

What is your operating system? What version (Java Web Start or installer) do you use and with which Java version (please look at About dialog)
Emmanuel Puybaret, Sweet Home 3D creator
nsokolov
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Joined: Wed Apr 24, 2013 2:14 pm

Re: Why "Home 3D view"-window is empty (floor plan is correct...)?

Post by nsokolov »

Thank you, Puybaret.

I installed SW under Win7.
Application Version - 4.0
Java version - 1.6.0_4

Regards,
Nicholas
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Puybaret
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Joined: Mon Nov 07, 2005 12:00 pm
Country: Paris, France
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Re: Why "Home 3D view"-window is empty (floor plan is correct...)?

Post by Puybaret »

Is the Java version 1.6.0_4 displayed in the About dialog of Sweet Home 3D?
If this is the case, upgrading to a more recent version of Java could help.
Emmanuel Puybaret, Sweet Home 3D creator
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